Senior Operational Tech Product Lead — APAC (Hybrid)

Marsh McLennan; Kuala Lumpur; Hybrid; MYR 180,000 - 300,000; Full time

Job summary

Marsh Risk in Kuala Lumpur is seeking a Senior Operational Technical Product Manager to lead a multi-location product team and own end-to-end delivery across several applications. This hybrid role requires office presence at least three days a week.

You will translate business priorities into a clear backlog and release plan, partner with architecture, security and operations to ensure secure, resilient solutions, and provide transparent progress updates.

Qualifications

• Bachelor's degree in computer science or related field.
• 10+ years in solution development and technical delivery.
• Strong leadership and people management skills.
• Proficiency in multiple programming languages and modern frameworks.
• Knowledge of Agile, Waterfall, and hybrid development methodologies.
• Experience with security, privacy, and regulatory compliance.

Responsibilities

• Lead and coach a multi-location product team delivering enhancements and operations support.
• Own end-to-end delivery: scope, planning, sprint execution, release readiness, post-release support.
• Drive operational excellence including incident management and stability improvements.
• Partner with stakeholders and Marsh Tech across APAC/Japan to align priorities.
• Make pragmatic trade-off decisions balancing business priorities against technical constraints.
• Provide transparent reporting on progress, risks, dependencies, resourcing, and budget.
• Act as accountable owner for assigned applications ensuring availability, performance, security, and lifecycle management.

Skills

Technical leadership

People management

Analytical thinking

Problem solving

Agile methodologies

Security & compliance

Education

Bachelor's degree in Computer Science or IT

Tools

GitHub

Job description

Marsh Risk in Kuala Lumpur is seeking a Senior Operational Technical Product Manager to lead a multi-location product team and own end-to-end delivery across several applications. This hybrid role requires office presence at least three days a week.

You will translate business priorities into a clear backlog and release plan, partner with architecture, security and operations to ensure secure, resilient solutions, and provide transparent progress updates.