Senior Modern Workspace Engineer & Systems Integrator

Hamilton Barnes Associates Limited; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global technology services provider is looking for a senior technical lead to manage Microsoft 365 and Windows Server environments in Kuala Lumpur, Malaysia. This role requires at least 5 years of experience and a strong background in Microsoft enterprise environments. The successful candidate will ensure compliance and security, manage core infrastructure, and mentor junior engineers. The position offers a competitive salary of RM13,000 per month.

Qualifications

• 5–8 years’ experience in systems engineering or modern workplace environments.
• Strong analytical and troubleshooting skills.
• Comfortable in customer-facing scenarios.

Responsibilities

• Act as a senior technical lead across Microsoft 365 and Windows Server environments.
• Serve as a key escalation point for complex incidents.
• Lead technical workshops to identify recurring issues.

Skills

Microsoft Exchange Administration

Windows Server Technologies

Microsoft Defender

VMware

Azure Virtualisation

Infrastructure Troubleshooting

Education

Relevant Certifications

Job description

Are you looking for an exciting new opportunity?

Join a global technology services provider that helps organisations design and deliver sustainable outcomes through innovative use of technology. With end-to-end lifecycle services spanning cloud, connectivity, collaboration and security, the organisation enables clients to optimise operations, reduce risk and empower their people. Backed by more than 7,000 technology experts across 30 territories, the business supports over 10,000 clients worldwide and generates annual revenues of more than $1 billion, with operations spanning Europe, North America, Latin America, Asia Pacific and Africa.

Ready to take your expertise to the next level? Get in touch today!

Key Responsibilities

• Act as a senior technical lead across Microsoft 365 and Windows Server environments, ensuring performance, compliance, and security standards are met.
• Serve as a key escalation point for complex incidents and drive permanent corrective solutions through to implementation.
• Work closely with customers, managed services, and consulting teams to understand end-to-end environments and deliver tangible outcomes.
• Lead technical workshops to identify recurring issues, propose optimisations, and implement best practices.
• Manage and maintain core Microsoft infrastructure including Exchange, Active Directory, Entra ID (Azure AD), and related services.
• Oversee endpoint security posture, including Microsoft Defender, vulnerability management, and secure score improvement.
• Support virtualisation platforms such as VMware and Azure, as well as physical host infrastructure (ILO/IDRAC).
• Mentor junior engineers and contribute to documentation and knowledge sharing within the wider technical team.

Required Skills/Qualifications

• Strong hands-on experience across Microsoft Exchange, Exchange Online, and Microsoft 365 administration.
• Solid knowledge of Windows Server technologies (Active Directory, DHCP, DNS, Group Policy) and Entra ID (Azure AD).
• Familiarity with Microsoft Defender, including policy configuration, threat management, and secure score optimisation.
• Working understanding of Microsoft Teams, Always On VPN, and related collaboration services.
• Proficiency in VMware (vCenter, ESXi) and exposure to Azure virtualisation.
• Experience performing firmware updates, patch management, and vulnerability remediation.
• Knowledge of physical server infrastructure, remote management tools (ILO/IDRAC), and general infrastructure troubleshooting.

Ideal Background

• Minimum 5–8 years’ experience in systems engineering or modern workplace environments.
• Proven background in Microsoft enterprise environments, preferably within an MSP, consultancy, or large-scale enterprise setting.
• Strong analytical and troubleshooting ability with a continuous improvement mindset.
• Comfortable working in customer-facing scenarios and leading discussions on technical solutions.
• Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, or VMware Certified Professional (VCP) are highly regarded.

Salary

• RM13,000 per month