Senior Marketplace Operations Lead (Contract)

Watson's Personal Care Stores Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Senior Officer for E-Commerce Marketplace Support on a contract basis. The successful candidate will oversee daily marketplace operations and provide extensive support to sellers. Applicants should have a diploma or degree in Business, E-Commerce, or Marketing, along with 2-3 years of relevant experience. Strong coordination and communication skills, along with proficiency in Excel and marketplace tools, are essential. This role offers the opportunity to work independently as well as collaborate with cross-functional teams.

Qualifications

• 2-3 years of experience in e-commerce operations or marketplace management.
• Strong coordination and communication skills.
• Able to work independently and collaborate with cross-functional teams.

Responsibilities

• Oversee daily marketplace operations including seller onboarding.
• Provide end-to-end support to sellers on platform-related issues.
• Collaborate with internal teams to ensure seamless execution of marketplace activities.

Skills

E-commerce operations

Coordination

Communication

Reporting

Excel proficiency

Education

Diploma or Degree in Business, E-Commerce, Marketing

Tools

Marketplace backend tools

Excel

Job description

A leading retail company in Kuala Lumpur is seeking a Senior Officer for E-Commerce Marketplace Support on a contract basis. The successful candidate will oversee daily marketplace operations and provide extensive support to sellers. Applicants should have a diploma or degree in Business, E-Commerce, or Marketing, along with 2-3 years of relevant experience. Strong coordination and communication skills, along with proficiency in Excel and marketplace tools, are essential. This role offers the opportunity to work independently as well as collaborate with cross-functional teams.