Senior Marketing Specialist

Zurich 56 Company Ltd; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in insurance is seeking a Senior Marketing Specialist to drive growth through effective sales strategies and customer relationship management. The role involves analyzing customer needs, improving processes, and providing training on products. The ideal candidate will have a sales background and strong analytical skills, with a focus on delivering quality service and support.

Qualifications

• 3+ years experience in sales or Zurich Certified Insurance Apprentice with an Associate Degree.
• Knowledge in sales principles and regulatory requirements in the insurance industry.
• Ability to obtain an insurance sales license.

Responsibilities

• Manage daily operations to meet strategic objectives.
• Analyze customer needs and recommend process improvements.
• Develop relationships with new and existing customers.

Skills

Sales techniques

Customer service

Analytical skills

Education

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice

Associate Degree

Tools

Microsoft Office

Job description

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Senior Marketing Specialist

119396

Job Summary

To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.

Job Accountabilities - Key Accountabilities

• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit; personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.

Job Qualifications

Required:
• High School Diploma or Equivalent and 3 or more years of experience in the Sales area

OR
• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area

AND
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required

Preferred:
• 2 or more years of sales experience
• Licensed to sell insurance in the states where required
• Experience analyzing financial statements