The Concierge ensures a smooth and pleasant experience for shoppers, commuters, and visitors at Destina Putrajaya.
Responsibilities
- Manage the casual leasing of promotional spaces within the shopping centre.
- Plan and implement community-driven events and campaigns aligned with the centre’s marketing objectives and brand positioning.
- Oversee the setup of events, roadshows, fairs, and activities, ensuring smooth coordination with internal departments, external vendors, exhibitors, and contractors.
- Foster strong relationships with tenants and exhibitors to drive the take-up of promotional spaces.
- Build strategic partnerships with community groups, tenants, vendors, and event organisers to co-create themed events and roadshows that meet advertising and promotional needs.
- Monitor and evaluate event outcomes to maximise occupancy rates and ensure optimal returns.
- Maintain and enhance experiential zones during periods of non-occupancy to sustain visitor engagement.
- Engage with tenants and potential advertisers to promote advertising opportunities within the centre.
- Keep abreast of current retail advertising trends to maintain relevance and competitiveness.
- Supervise the installation of advertising media and coordinate logistics with internal teams and external partners.
- Ensure all advertisements are appropriate and consistent with the shopping centre’s image and positioning.
- Cultivate relationships with tenants and advertisers to secure sponsorships aligned with annual targets.
Requirements
- Bachelor’s Degree in Marketing, Mass Communication, Business, or a related field.
- Minimum of 2 years of relevant experience in shopping centre or retail marketing.
- Excellent verbal and written communication skills, with the ability to confidently engage and present to various stakeholders across all levels.
- Strong networking abilities with a proactive and resourceful approach to building and maintaining relationships with clients, tenants, vendors, and partners.
- Self-motivated, able to work independently, and capable of managing multiple tasks and priorities efficiently.
- Thrives in a fast-paced environment, able to meet tight deadlines and achieve targets consistently.
- Demonstrates strong negotiation skills with a high level of personal integrity and professionalism.
- Takes initiative in identifying issues and proposing effective solutions with a hands‑on attitude.
Job Type: Full Time
Job Location: Putrajaya
Nawawi Tie is a prominent Malaysian property consulting firm with offices in Singapore & Thailand. We provide cutting‑edge advisory services by blending local expertise with international standards to meet the diverse property needs of our clients. Our team includes locally registered advisors with over 100 years of combined experience. As part of Edmund Tie & Company (SEA), we are supported by 400 professionals across our network. Our expertise cover a comprehensive range of property services including: commercial agency and occupier services, residential agency, retail property services, investment sales, valuations, property management, and research & consulting.