(Senior) Manager, Royalty Processing (Inbound)

Warner Music Malaysia; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading music publishing company in Malaysia is seeking a Senior Manager for Royalty Processing to oversee operations across the APAC region. You will drive strategic direction and manage a high-performing team in a dynamic environment. The ideal candidate has substantial experience in income processing and understands music copyright laws. Strong communication skills and proficiency in Mandarin are essential for this role.

Benefits

Group Insurance

Discretionary Bonus

Concert Tickets

Qualifications

• Proven experience in income processing within music publishing or a related industry.
• Strong understanding of copyright law and music contracts.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and inspire a high-performing royalty processing team.
• Drive process improvement and ensure compliance with legal obligations.
• Build and maintain relationships with internal and external stakeholders.

Skills

Income processing experience

Understanding of royalty structures

Data manipulation skills

Project management

Advanced Excel

Communication skills

Proficiency in Mandarin Chinese

Tools

Power Query

SQL

Tableau

Snowflake

Job description

Job Title

(Senior) Manager, Royalty Processing (Inbound)

About the role

Warner Chappell Music seeks a dynamic leader to oversee royalty processing across APAC from Kuala Lumpur. The role reports to the SVP Global Rights & Royalties in the UK and drives strategic direction, operational excellence, and regional alignment for APAC. The position requires an in‑office presence at least 4 days a week.

Responsibilities

• Lead, manage and inspire a high‑performing APAC royalty processing team.
• Set strategic direction for royalty processing aligned with global goals and standardize procedures across territories.
• Oversee ingestion, reconciliation and matching of inbound royalty data into Warner Chappell Music’s proprietary system.
• Drive process improvement, change management and strategic alignment across APAC territories.
• Ensure timely and accurate completion of royalty cycles across all income types and maintain robust validation processes.
• Lead initiatives to improve workflows and operational efficiency and align regional efforts with global transformation strategies.
• Ensure compliance with legal and contractual obligations, complete SOX audit processes and internal controls on schedule where applicable.
• Define and report OKRs across operational functions, generate performance analytics and insights for senior leadership.
• Build and maintain relationships with writers, clients, PROs, DSPs and third‑party partners and communicate effectively with internal and external stakeholders.

Qualifications

• Proven experience in income processing within music publishing or a related industry.
• Strong understanding of royalty structures, copyright law and music contracts.
• Experience modeling royalty allocations and managing deferred income/revenue.
• High numeracy, data manipulation skills and confidence in completing analysis on high volume data.
• Skilled in project management (Agile preferred) and change leadership.
• Familiarity with process improvement methodologies (e.g., Six Sigma).
• Proficiency in financial data tools – advanced Excel, Power Query, SQL, Alteryx or Data Brew.
• Demonstrated success in managing global/regional teams and standardizing processes.
• Excellent communication, stakeholder management and analytical skills.
• Strong command of spoken and written English and Mandarin Chinese; Korean and other Asian languages are a plus.
• Preferred: Experience with Tableau, Snowflake and royalty systems (CRD/DIF formats).
• Preferred: SOX compliance experience.

About us

Warner Chappell Music (WCM) is the global music publishing arm of Warner Music Group. We champion songwriters, nurture creativity and drive innovation. We build connections across artists, songwriters, partners and fans worldwide.

How to apply

Click the “Apply” link at the top of the page, or apply directly with LinkedIn.

EEO Statement

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal‑opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.

Benefits

Group Insurance, Discretionary Bonus, Concert Tickets.