Senior Manager, Network Development (Event)
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This role is a key leadership role responsible for driving the growth, engagement, and long‑term success of the agent network within a dynamic and fast‑paced environment. This individual plays a critical role in shaping and executing strategies that support agent recruitment and retention.
In addition to leading the overall network development strategy, this role oversees the Events & Functions, Network Support, and Incentive Trip teams.
This position requires a strategic thinker, a people‑centric leader, and an execution‑oriented professional who is passionate about empowering a high‑performing network and creating impactful, memorable experiences that drive loyalty and performance.
The role required to execute the below tasks and initiative:
- Network Development & Agent Recruitment Strategy
- Develop and implement comprehensive strategies to recruit, onboard, and retain top‑performing agents across multiple levels.
- Analyse market trends and competitor strategies to continually refine recruitment messaging, tools, and campaigns.
- Collaborate with marketing and other departments to ensure alignment between brand messaging, agent engagement, and recruitment materials.
- Utilise data and analytics to track the effectiveness of recruitment efforts and continuously improve processes.
- Lead, inspire, and develop a high‑performing team across event planning, incentive trip coordination, and recruitment strategy.
- Organise and execute impactful events, e.g., sales rallies, incentive trips, training events.
- Work closely with cross‑country teams and coordinate resources to ensure successful event and campaign execution at targeted countries.
- Performance Tracking & Reporting
- Prepare regular performance reports and presentations on the achievement of leaders, agents and overall network development.
- Analyse key metrics, including recruitment progress, retention rates, agent performance, and event success, to provide insights and actionable recommendations.
- Present performance reports to senior management and stakeholders, ensuring transparency and alignment with organizational goals.
- Utilise data analytics tools to track and measure the ROI of events, incentive programs, and recruitment efforts.
- Provide actionable insights based on performance data to inform decision‑making and optimise future strategies.
To be successful in this role, we are expecting the below:
- Possess at least a Degree in Marketing, Business, Advertising, Media, or equivalent.
- Proficient in verbal and written Bahasa Melayu, English, and Mandarin.
- Minimum of 5 years of experience in a sales leadership role, preferably in the MLM industry or direct sales environment.
- Experience in event and incentive trip management.
- Strong analytical skills with proficiency in analytics tools and the ability to interpret sales data, identify trends, and generate actionable insights.
- Strategic thinker with the ability to develop and implement innovative recruitment strategies that drive revenue growth and achieve business objectives.
- Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences, including senior management.
- Work location: Bukit Jalil (Nearby Pavilion Bukit Jalil).