Senior Manager, License Management (Malaysia, India)

Standard Chartered; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

A leading international bank in Kuala Lumpur is seeking a Software License Management Specialist to ensure compliance with licensing laws and manage audits. The role requires a minimum of 6-8 years of experience in software licensing, strong analytical skills, and the ability to lead cross-functional teams. The ideal candidate will be fluent in English, capable of navigating complex compliance reporting, and possess a background in IT or a related field. Competitive salary and comprehensive benefits are offered.

Benefits

Competitive salary

Medical and life insurance

Flexible working options

Sabbatical leave

Continuous learning culture

Qualifications

• Minimum 6-8 years of experience with software licensing models and management.
• Highly analytical, strong in complex license compliance reporting.
• Familiarity with software license management principles.

Responsibilities

• Perform software license compliance and governance activities.
• Manage preparedness for and response to audits.
• Drive tech simplification and operational efficiency.

Skills

Analytical skills

Attention to detail

Leadership

Communication

Collaboration

Education

Bachelor of Science, IT related field

ITIL Foundation Training

Certified Software Asset Manager

Tools

SQL

Power BI

Python

Microsoft Excel

Job description

Job Summary

This role could be based in India and Malaysia. When you start the application process you will be presented with a drop-down menu showing all countries; please ensure that you select a country where the role is based.

This role is responsible to perform the software license compliance and governance activities (across desktop, server and business applications). He/She will need to be well‑versed in license compliance to ensure accurate and timely reporting to avoid legal and financial risks associated with non‑compliance.

Key Responsibilities

Strategy

• Secure, rationalise and modernise our technology estate and on‑demand data environment.
• Strategise architectural design to fit future requirements, improve stability and security, and meet regulatory requirements.
• Drive Tech Simplification and Automation.
• Improve operation efficiency and excellence.

Business

• Manage the Function’s preparedness for and response to audits, including reviewing the adequacy of management response to audit findings.
• Manage external vendor software audits from end to end and act as primary liaison point.
• Manage pro‑active internal compliance reviews from end to end. Obtain usage and entitlement data to establish position and drive clean‑up activities.
• Provide accurate and timely management summaries of progress to stakeholders as required.
• Own and drive transition of operational ownership of licence management activities between teams within the department, support and drive software clean‑up activities across the organisation as required.
• Serve as subject matter expert and provide leadership for license management programme of works, processes, tools and collaboration across SCB.

Processes

• Review Licensing Terms and Contractual Obligations.
• Review High/Medium/Low Risk Business Application and approve High Risk request usage request.
• Prepare and generate license compliance report, dashboard, metric with data analysis.
• Maintain trending dashboard and Business Application reporting.
• Responsible for producing accurate reports and metrics to facilitate business decisions and support operational activities.

People & Talent

• Demonstrate awareness in self‑development, while building key capabilities in team members to improve operational effectiveness and capability.
• Manage change by adapting to new situations and requirements, keeping things under control during periods of rapid change.
• Manage and motivate team members.
• Drive initiatives across teams.
• Confident and self‑motivated with experience in effectively negotiating with and influencing others in a matrix environment.
• Operate across a wide range of seniority levels, functional divides, locations and businesses.
• Create and tailor clear and concise verbal and written communications to different audiences, fluent in written and spoken English.
• Demonstrable analytical thinking.
• Attention to detail, thoroughness and accuracy of output.
• Proven track record of quality deliverables within tight schedules.
• Alignment of team goals and priorities with corporate business strategy.
• Ability to organise work effectively and manage a broad portfolio of work effectively.

Risk Management

• Identify and mitigate risks associated with non‑compliance, including potential legal and financial repercussions.
• Stay updated on licensing laws and regulations to ensure organisational compliance.
• Raise request to managers of requesters to acknowledge any non‑standard terms (risks) found in the agreement.
• Perform risk assessment and highlight to Risk & Control on license non‑compliance for proper risk ownership of remediation responsibility.

Governance

• Responsibilities relating to the direction, planning, structure, frameworks (e.g., processes and policies) and oversight. For example, responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas.
• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Collaborate with stakeholders to align and deliver key objectives.
• Organise work and manage a broad portfolio of work effectively.
• Articulate the requirement and importance of Software License Management and gain buy‑in from senior stakeholders.
• Adapt to new situations and requirements, keeping things under control during periods of rapid change.

Other Responsibilities

• Embed Here for good and Group’s brand and values in Malaysia/Technology & Architecture Team.

Our Ideal Candidates Should Have

• Minimum 6‑8 years of experience with software licensing models and management.
• Highly analytical, strong in complex license compliance reporting.
• Practical experience managing a Software asset or license management programme for a global firm.
• Familiarity with software license management principles, license calculation methodologies, end‑to‑end software license management process, discovery tools and inventory management products.
• Automation related skill set e.g., SQL, Power Query, DevOps, Java, SharePoint.
• Reporting tool related skill set e.g., Tableau, Power BI, Python, Microsoft Excel.

Qualifications

• Education: Bachelor of Science, IT related field.
• Training: ITIL Foundation Training, CSAM, ServiceNow SAM Pro.
• Certifications: ITIL Foundation, Certified Software Asset Manager, Certified Risk Professional.
• Languages: English.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.