Senior Manager, Infra & Cybersecurity

Pelabuhan Tanjung Pelepas Sdn Bhd (PTP); Gelang Patah; On-site; MYR 120,000 - 150,000; Full time

Job summary

A prominent logistics port company in Johor, Malaysia is seeking an experienced IT Manager to oversee IT infrastructure and hardware. Responsibilities include planning, execution of preventive maintenance, vendor management, and leading improvements aligned with technology trends. The ideal candidate has 7+ years of experience in IT with at least 3 years in management. This role offers competitive remuneration and the opportunity to drive technological advancements.

Qualifications

• At least 7 years of relevant technical experience.
• Minimum 3 years in a management capacity.

Responsibilities

• Plan, monitor and implement all IT related infrastructure and hardware elements.
• Review proposed technical solutions and technology trends.
• Champion new requests or enhancements and manage related projects.

Skills

Install, maintain and troubleshoot Active Directory 2012/2016/2019

Install, maintain and troubleshoot Microsoft Clustering

Install, maintain and troubleshoot Windows operating systems

Education

Graduate Bachelor Degree in Computer Science/Information Technology

Job description

Overview

Role focuses on planning, monitoring and implementing IT infrastructure and hardware elements, with emphasis on preventive maintenance, continuous improvement, and alignment with technology trends.

Responsibilities

• Plan, monitor and implement all IT related infrastructure and hardware elements.
• Plan and execute preventive maintenance.
• Review proposed technical solutions and technology trends; introduce continuous improvement for infrastructure and hardware.
• Assess process effectiveness and efficiency (Role Impact).
• Plan, monitor and implement preventive and change management to meet MTTR targets.
• Provide technical advice and validation on related solutions for new or existing infrastructure setups, including technology trending analysis and evaluation.
• Champion new requests or enhancements; provide project management and technology assistance; ensure configuration aligns with requirement specifications; ensure security is not compromised.
• Ensure all technical documents are updated in accordance with ISO standards and that SOPs are followed per ISO, COBIT and ITIL best practices; provide audit assistance as needed.
• Maintain effective asset management and inventory control; plan asset and spare stock availability; ensure timely asset replacement and disposal.
• Manage infrastructure and hardware budgets, including CAPEX/OPEX reporting, cost-saving measures, and budget monitoring within planned limits.
• Vendor and contract management: maintain vendor relationships, perform annual vendor reviews, and monitor SLAs with corrective actions as needed.
• Policies and Information Security: develop, implement, and review IS/IT policies to protect information and assets and ensure appropriate use of systems.

Qualifications

• Candidate must possess at least a Graduate Bachelor Degree in Computer Science/Information Technology or equivalent.

Experience

• At least 7 years of relevant technical experience, with 3 years in a management capacity.

Skills

• Able to install, maintain and troubleshoot Active Directory 2012/2016/2019 with DNS and DHCP setup.
• Able to install, maintain and troubleshoot Microsoft Clustering.
• Able to install, maintain and troubleshoot Windows operating systems, software applications and patches.