Senior Manager, Global 4PL Hub Operations

CMA CGM; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global logistics leader is seeking a Senior Manager for 4PL Global Hub Operations to drive operational excellence. This role involves leading a diverse team, overseeing logistics execution, and ensuring client satisfaction. Candidates should have over 7 years in transport or freight forwarding, strong leadership skills, and fluency in English. Join a company that values diversity and innovation while shaping the future of logistics.

Qualifications

• 7+ years in transport or freight forwarding.
• 7+ years in customer service with international clients.
• Proven leadership of teams with 20+ staff.

Responsibilities

• Build and lead a high-performing operations team across multiple geographies and customer accounts.
• Oversee end-to-end logistics execution, ensuring SLA compliance.
• Drive digital transformation and continuous improvement.

Skills

Leadership

Stakeholder management

Logistics expertise

Customer service

Education

Bachelor’s degree in Logistics, Supply Chain, or related field

Master’s degree (preferred)

Job description

A global logistics leader is seeking a Senior Manager for 4PL Global Hub Operations to drive operational excellence. This role involves leading a diverse team, overseeing logistics execution, and ensuring client satisfaction. Candidates should have over 7 years in transport or freight forwarding, strong leadership skills, and fluency in English. Join a company that values diversity and innovation while shaping the future of logistics.