Senior Manager/General Manager

Asia Recruit; Kuala Lumpur; On-site; MYR 300,000 - 400,000; Full time

Job summary

A Malaysian travel and tourism company is seeking a Senior Manager/General Manager to oversee day-to-day operations and sales/marketing efforts. Candidates must have a diploma/degree in travel and tourism or a related field, with at least 8 years of experience in the hospitality industry. Proficiency in English and Mandarin is required, along with a readiness to travel. The position offers comprehensive medical insurance and a structured workweek from Monday to Friday.

Benefits

Medical and insurance coverage

EPF/SOCSO/Medical

Qualifications

• Minimum 8 years of working experience in the travel or hospitality industry.
• Willingness to travel locally or internationally.

Responsibilities

• Assist CEO on Day‑to‑Day operations.
• Oversee Sales/Marketing Team & Operations.
• Approve all Exchange Orders (EO) payments.

Skills

Communication skills in English

Communication skills in Mandarin

Team leadership

Education

Diploma/Degree in travel & tourism/hospitality/hotel management

Job description

Company Background

We are representing our client, a Malaysian travel and tourism company that provides travel agency and tour operator services, including tour planning, travel arrangements, and destination management. Currently, they are looking for a Senior Manager/General Manager to be based in KL Gateway, Bangsar South.

• Monday to Friday
• Medical and insurance coverage
• EPF/SOCSO/Medical

Responsibilities

• Assist CEO on Day‑to‑Day operation
• Overall responsible for Monthly Sales Target / Revenue
• Oversee Sales / Marketing Team & Operations
• Monthly Sales Report to CEO
• Attend Quarterly ASB Risk Management & Finance Meeting together with CEO / Finance
• Manager
• Approve all Exchange Orders (EO) payment to our suppliers
• Approve Staff Leave Application
• Approve Staff Sick Leave & Medical Claims
• Ensure OP Staff do weekly backup Data on our Server
• Approve Staff Annual Leave application
• Periodic checks on Transport Suppliers / Tour Guides – to maintain ST’s service standards
• To seek other suppliers that can offer better services to our clients
• Continue close rapport with Hotels Sales Teams – to get better rates
• Any other tasks assign by the management

Sales and Marketing / Operations

• Ensure all quotes are send out on time by Staff
• Maintain close rapport with our top producing agents
• Continue to seek new potential overseas agents selling Malaysia as one of their products
• Maintain our weekly sales & OP Meetings – every Friday
• Maintain our Quarterly Staff meetings

Requirements

• Minimum in Diploma/Degree in travel& tourism/hospitality/hotel management or any related.
• Minimum 8 years of working experience in the travel or hospitality industry or related fields
• Strong communication skills in English, and Mandarin as required to liaise with China counterparts.
• Willing to travelling across local or international.

Experienced candidates are encouraged to apply online, or you may email your resume to *******@asiarecruit.com.my or ******@asiarecruit.com.my

Only shortlisted candidates will be notified.