At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
Responsibilities
- To manage the activities of account(s) being handled and monitor performance in conformance with company policies and procedures, recommending or implementing personnel actions when applicable.
- To evaluate, reallocate resources, monitor and regulate team members’ performance and workload, and provide assistance where and when necessary to ensure optimal efficiency.
- To manage and control account’s financial and budget activities in order to fund operations, maximize investments, and increase efficiency.
- To resolve customer and work issues or problems within own level of authority and communicate or elevate with concerned parties (i.e., immediate superior, manager, team member, partner, customer, station, sales, etc.) when necessary to resolve and expedite actions.
- To plan, develop, implement, and recommend policies concerning staff and work standard improvements.
- To develop, calculate, and present competitive and professional logistics solutions.
- To develop new business from existing accounts.
- To perform sales calls or business travel.
- To train employees in work, safety procedures, and company policies; evaluate performance of team members and provide coaching to improve and develop skills needed in the job.
- To prepare and submit accurate and timely reports required by management and customers.
- To create and establish cost, selling price, and better solutions/business models for accounts to enhance operations/strategies and increase revenue.
- To monitor proper filing, updating, and maintenance of all company records and documents.
- To maintain and ensure all activities comply with ISO13485:2016 requirements.
Qualifications
- Degree holder of any field (preferably related to logistics or transportation).
- Minimum 10 years of working experience in the logistics industry.
- Preferably has prior working experience in a 3PL and in an MNC company.
- Strong business acumen.
- Commitment to quality.
- Positive mindset, team player, and high desire for learning.
- Results-oriented self-starter, analytical, and innovative.
- Adaptable to a fast-moving work environment.
- Proficient in Microsoft Office Suite (e.g., Excel, PowerPoint, Access, VBA).
- Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g., Power BI, Tableau).
- Excellent presentation skills and experience in presenting to senior management.
- Excellent problem-solving skills and experience in resolving problems creatively.
- Frequently voices opinions and shares best practices to improve team performance.
- Excellent interpersonal skills in verbal and written communication and negotiation.
- Strong analytical skills to review both financial and operational data.
- Good knowledge of the latest automation technologies and implementation.
- Excellent leadership and coaching skills to continuously encourage and motivate employees.
Benefits
- We’re strong believers in continual training and development for our people. After all, your success is our success.
- DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.
- Our vacation and leave policies reflect our belief in proper work-life balance.
- See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
- We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).
To be considered for this position you must have valid rights to work and live in Malaysia.