Senior Mall Ops Leader – Southern Region

AEON Co. (M) Bhd.; Johor Bahru; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading retail management firm in Johor is seeking a Senior Manager for Mall Operations. This role involves enhancing customer experiences, executing strategic plans, and optimizing mall performance. The ideal candidate will have over 7 years of experience in mall or retail management, with strong leadership skills and financial expertise. The position requires occasional travel to various AEON locations and a willingness to work weekends and public holidays.

Qualifications

• Minimum 7 years of experience in mall operations, retail management, or property management.
• At least 5 years in a senior role.
• Strong financial acumen with experience in budgeting and cost control.

Responsibilities

• Enhance overall customer experience to drive loyalty and satisfaction.
• Develop and execute strategy plans to achieve company goals.
• Optimize mall efficiency through productivity analysis and execution.

Skills

Leadership

Financial acumen

Stakeholder management

Customer service passion

Education

Bachelor's degree in Business Administration or related field

Job description

A leading retail management firm in Johor is seeking a Senior Manager for Mall Operations. This role involves enhancing customer experiences, executing strategic plans, and optimizing mall performance. The ideal candidate will have over 7 years of experience in mall or retail management, with strong leadership skills and financial expertise. The position requires occasional travel to various AEON locations and a willingness to work weekends and public holidays.