Senior Logistics Officer - Contract Logistics/SCM, Operations

DB Schenker; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company in Penang is seeking a logistics coordinator who will be responsible for managing customer updates, coordinating with warehouse operations, and ensuring timely communication regarding shipments. Ideal candidates should possess a STPM/Diploma, strong communication skills, and proficiency in Microsoft Office. This position emphasizes the importance of teamwork and requires a valid driving license. Come and be part of a global team that values individual skills and perspectives.

Qualifications

• STPM/Diploma required.
• Certification in Communication Skill and SAP hands-on is an advantage.
• Ability to speak and write in English.
• Proficient in Microsoft Office and Excel.
• Possess a valid driving license and own transport preferred.

Responsibilities

• Disseminate updated information to warehouse operations timely.
• Email and follow up with stakeholders on customer order updates.
• Coordinate with customer for urgent orders.
• Review audit trail reports for inventory discrepancies.
• Perform system updates in WMS for on-hold parts.
• Notify customers of shipment discrepancies.
• Respond promptly to customer inquiries.
• Coordinate rework/screening activities as necessary.
• Maintain company documents and records.

Skills

Communication Skills

English fluency

Computer literacy

Education

STPM/Diploma

Tools

Microsoft Office

SAP

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Responsibilities

• Disseminate updated information from Customer, Carrier to warehouse operations timely and accurately.
• Email and follow-up phone call to update Customer, stakeholders on the latest development and milestone update of any customer orders and hub operation related issues.
• Coordinate with customer on the Urgent/Exception pull and work with operation team to handover the goods on timely.
• Review/troubleshoot the audit trail report for any inventory discrepancies.
• Perform system update on timely and accurately on any request from Customer or their Suppliers to on-hold parts in Warehouse Management System (WMS) and ensure the parts are segregated with proper label at on-hold location area.
• Notify Customer on any shipment discrepancy via mail and follow-up by phone call for subsequent follow-up.
• Respond to Customer or related parties email promptly.
• Coordinate with Operation team if any rework/screening/scrap activities as per Customer requirement.
• Properly file, update and maintain all company documents and records.

Qualifications

• STPM/Diploma
• Certification in Communication Skill and SAP hands-on is added advantages
• Able to speak and write in English
• Computer literate (Microsoft and Excel)
• Possess valid driving license and own transport preferred