Senior Logistics Officer - Contract Logistics/SCM, Operations

DB Schenker; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

DB Schenker is seeking a logistics coordinator in Bayan Lepas, Malaysia. The role involves managing customer communications, ensuring timely operations, and troubleshooting inventory issues. Candidates should possess a STPM/Diploma, strong communication skills, and proficiency in English. This position offers a chance to be part of a global logistics network and contribute to operational excellence.

Qualifications

• STPM/Diploma required.
• Certification in Communication Skills and SAP preferred.
• Proficiency in English (spoken and written) is essential.

Responsibilities

• Disseminate updated information to warehouse operations timely and accurately.
• Coordinate with customers on urgent pulls and ensure timely handover of goods.
• Review and troubleshoot inventory discrepancies.

Skills

Communication Skills

Proficiency in English

Computer literacy

Education

STPM/Diploma

Certification in Communication Skills

SAP (hands-on experience)

Tools

Microsoft Office

Excel

Job description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Responsibilities:

1. Disseminate updated information from Customer, Carrier to warehouse operations timely and accurately.
2. Email and follow-up phone calls to update Customers and stakeholders on the latest developments and milestones related to customer orders and hub operations.
3. Coordinate with customers on urgent/exception pulls and work with the operation team to ensure timely handover of goods.
4. Review and troubleshoot the audit trail report for any inventory discrepancies.
5. Perform system updates promptly and accurately based on requests from Customers or their Suppliers, including on-hold parts in the Warehouse Management System (WMS), ensuring proper labeling and segregation.
6. Notify Customers of any shipment discrepancies via email and follow-up by phone.
7. Respond promptly to Customer or related parties' emails.
8. Coordinate with the Operation team for rework, screening, or scrap activities as per Customer requirements.
9. Maintain and file all company documents and records properly.

Qualifications:

• STPM/Diploma
• Certification in Communication Skills and SAP (hands-on experience is an advantage)
• Proficiency in English (spoken and written)
• Computer literacy (Microsoft Office and Excel)
• Valid driving license and own transport preferred