Senior Logistics Coordinator (ERP / Oracle / SAP)

Vertiv; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global leader in critical digital infrastructure is seeking a highly organized Customer Order Coordinator in Malaysia. This role involves managing the full order lifecycle and ensuring accuracy and compliance. The ideal candidate will have at least 2 years of experience in customer order coordination and knowledge of ERP systems like Oracle. Fluent English and Chinese are essential. Join a dynamic team focused on operational excellence and customer satisfaction.

Qualifications

• Minimum 2 years’ experience in customer order coordination, logistics, or manufacturing operations.
• Proficient in English and Chinese (spoken & written).
• Experience with ERP systems is required.

Responsibilities

• Manage the end-to-end order process—validation, data entry, monitoring, and documentation.
• Serve as the main contact for customers and internal stakeholders throughout the order lifecycle.
• Coordinate with factory planning, logistics, finance, and project teams.

Skills

Coordination skills

Problem-solving skills

Attention to detail

Education

Bachelor’s Degree in Business Administration, Supply Chain, or related discipline

Tools

Oracle ERP

SAP

Job description

About the Role

We are seeking a highly organized and detail-oriented Customer Order Coordinator to support Vertiv’s manufacturing operations. This role plays a key part in managing the full order lifecycle— from validation and system entry to delivery and invoicing— ensuring accuracy, compliance, and customer satisfaction. The successful candidate will work closely with planning, logistics, engineering, and finance teams across Asia.

Key Responsibilities

• Manage the end-to-end order process—validation, data entry, monitoring, and documentation.
• Serve as the main contact for customers and internal stakeholders throughout the order lifecycle.
• Coordinate with factory planning, logistics, finance, and project teams to ensure timely and accurate delivery.
• Maintain accurate order data in Oracle ERP and ensure compliance with internal controls.
• Prepare and manage export documentation (invoices, packing lists, certificates of origin, etc.).
• Support revenue recognition, KPI tracking, and reporting through Oracle and Power BI.
• Participate in process improvement and system enhancement projects to drive operational excellence.

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain, or related discipline.
• Minimum 2 years’ experience in customer order coordination, logistics, or manufacturing operations.
• Knowledge of ERP / Oracle / SAP systems is required (Oracle training will be provided).
• Proficient in English and Chinese (spoken & written).
• Excellent coordination, problem‑solving, and documentation skills.
• Strong attention to detail and ability to manage multiple priorities in a fast‑paced environment.

Core Principles

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Strategic Priorities

• Customer Focus
• Operational Excellence
• High‑Performance Culture

Behaviors

• Own It
• Act With Urgency
• Foster a Customer‑First Mindset
• Think Big and Execute
• Lead by Example
• Learn and Seek Out Development

Unlock job insights

Salary match Number of applicants Skills match

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a logistics coordinator?

Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.