Senior Linux / Middleware Engineer

Luxoft; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading technology consultancy is seeking a skilled Application Support Consultant in Kuala Lumpur. The role involves providing application support to users, resolving incidents, and collaborating with development teams. Candidates should have over 5 years of experience, strong expertise in Kafka, Linux, and WebLogic, as well as excellent incident management skills.

Qualifications

• 5+ years of experience in application development and support environment.
• Strong experience in Kafka.
• Experience with Oracle WebLogic setup and monitoring.
• Solid understanding of Linux with administrative experience.
• Ability to build and manage servers from scratch.

Responsibilities

• Provide application support to various business users.
• Work on timely resolution for reported incidents.
• Perform root cause analysis for incidents.
• Collaborate with the development team for solutions.
• Manage capacity and performance data effectively.

Skills

Kafka installation, configuration, performance tuning, and troubleshooting

WebLogic server instance setup and administration

Linux OS administration skills

Server build and clustering expertise

Scripting for automation

Database query skills

Excellent communication and analytical skills

Incident/Problem Management skills

Education

Degree in computer science/engineering or related disciplines

Tools

Oracle

MS SQL

Unix

Linux

Job description

Project description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the projectThe Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

• Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure
• Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
• Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
• Ensure all incidents and problems are proactively managed - Prioritizing numerous issues of varying severity and elevate issues as appropriate to necessary teams and management
• Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
• Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
• Participate in DR/BCM activities or infrastructure related upgrade
• Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
• Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

SKILLS

Must have

• Degree in computer science/engineering or related disciplines.
• 5+ years of experience in application development and support environment.
• Kafka : Strong hands-on experience in Kafka installation, configuration, performance tuning, and troubleshooting in production environments.
• WebLogic: Experience with setup, administration, deployment, and monitoring of Oracle WebLogic Server instances.
• Linux: Solid understanding of Linux OS with hands-on experience in administration, user management, file systems, and troubleshooting.
• Server Build & Clustering:- Must be capable of building servers from scratch (installation, configuration, patching).- Experience in setting up clustering, load balancing, and high-availability environments.- Not limited to end-user tasks — requires full infrastructure ownership.
• Scripting: Ability to write automation scripts
• Individual must have working experience in Unix/Windows platforms, batch scheduling tools, Database query skills, BI Tools skillsets
• Oracle / MS SQL, Unix/Linux.
• Excellent communication, interpersonal and analytical skills
• Excellent & proven Incident/Problem Management and organization skills a must

Nice to have

• Knowledge of Finance, Risk, Accounting, ITIL of similar framework will be advantage
• Knowledge of front to back banking business , finance, risk and accounting data across various sectors
• Finance knowledge for GL, MAS, GST, Regulatory and Reporting/business intelligence