Senior Life Claims Associate – Regional Ops (Hybrid)

AIA Hong Kong; Cyberjaya; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading insurance company in Cyberjaya is seeking a skilled individual to manage life insurance claims. Responsibilities include assessing claims, reviewing processes, and liaising with third parties. The ideal candidate has over 3 years of reimbursement claims experience, sound knowledge of medical terms, and strong communication skills. Join us in our mission to help everyone live healthier, longer, better lives while enjoying a flexible work environment.

Benefits

1 day work from home arrangement each week

Training provided

Smart casual or active wear every day

Qualifications

• Minimum 3 years of reimbursement claims experience.
• Sound knowledge of medical terms and claims processes.

Responsibilities

• Review processes and make recommendations on policies and guidelines.
• Assess and settle individual life insurance claims.
• Liaise with solicitors during investigation and negotiation.
• Process all claims documents timely.
• Answer inquiries relating to claims processing.

Skills

Communication skills

Decision-making skills

Problem-solving skills

Customer-driven

Education

Education qualification in Biomedical, Biotechnology, Health Science, Biology or related fields

Job description

A leading insurance company in Cyberjaya is seeking a skilled individual to manage life insurance claims. Responsibilities include assessing claims, reviewing processes, and liaising with third parties. The ideal candidate has over 3 years of reimbursement claims experience, sound knowledge of medical terms, and strong communication skills. Join us in our mission to help everyone live healthier, longer, better lives while enjoying a flexible work environment.