Senior Key Accounts Manager

Esthetics International Group Berhad; Shah Alam; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading beauty and wellness company in Malaysia seeks an experienced sales professional to drive market strategies and build customer relationships. The ideal candidate should have over 5 years of experience in FMCG sales, preferably within the Health & Beauty sector, and possess strong communication and strategic skills. This role emphasizes collaboration across functions to achieve sustainable growth and profitability.

Qualifications

• Minimum 5 years of sales experience in FMCG.
• Experience in Health & Beauty category is advantageous.
• Proven ability to range new products in retail chains.
• Willing to travel extensively and possess own transport.

Responsibilities

• Understand market environment and lead customer strategies.
• Manage business discussions and negotiations.
• Build and strengthen relationships with customers.
• Provide market insights for strategic business optimization.

Skills

Sales experience in FMCG

Communication skills

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Word

Education

Degree in Commerce/Marketing or relevant discipline

Job description

Overview

Understand market environment (financial climate/trends/competitors) and lead Annual JBPs, quarterly business review and business progress update for assigned customers.

Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of sales objectives.

Manage business discussion / negotiations, including trading terms, trade conditions, etc. to facilitate effective sales agreements to achieve sustainable business growth and profitability.

Manage and monitor assigned customer A&P trade fund/TTA based investment according to annual allocation to ensure efficient usage of resources, where applicable.

Manage sales projection (sell-in and sell-out), stocks forecast and stocks holding. Evaluate trends and devise business output to support strategic business growth and profitability. Propose for warehouse / clearance sales’ opportunity to reduce short expiry stocks.

Build and strengthen relationships with customers and endeavor to be customers’ preferred business partner in achieving sustainable business growth and profitability.

Provide market insights and category/product trend with actionable recommendations for strategic business optimization for assigned customers.

Provide trade activation post-evaluation analysis for review of improvement and action plan for out of plan (if any).

Manage the merchandisers itinerary, day to day operation and ensure sufficient stocks and proper planogram of Company’s product at the shelf.

Work collaboratively cross functionally with marketing, supply chain, customer care, client management etc. to ensure effective communication and implementation.

Qualifications

• Degree in Commerce/Marketing or other relevant discipline.
• Minimum 5 years Sales experience in FMCG, experience in Health & Beauty category would be advantageous.
• Possess own transport and willing to travel extensively.
• Proven ability to range new products in retail chain, trade marketing activities and retailer relationship.
• Strong communication skills, both written and verbal, and proficient in Microsoft Excel, PowerPoint and Word.

Requirements

• To help fast track investigation is not relevant to the role and has been removed from this description.

Company Overview

Hair & Beauty Services 101-1,000 employees. Listed on the Main Board of Bursa Malaysia Securities Berhad since March 2004, EIG is one of the market leaders in the beauty and wellness industry in ASEAN and Hong Kong, with over 30 years’ experience in the industry.

EIG is the exclusive distributor of Dermalogica, the number one professional skin care brand worldwide, in Malaysia, Indonesia, Hong Kong, Singapore, Thailand, Brunei and Philippines, and is also the exclusive supplier to Vietnam and Cambodia. EIG is also the exclusive distributor for Davines professional hair care products in Thailand, Malaysia, Singapore and Brunei, as well as Tisserand aromatherapy and beauty products in 10 countries across ASEAN and Hong Kong.

EIG also develops and distributes own Fast Moving Consumer Goods (FMCG) skin care brand – Clinelle, which is distributed through pharmacies and high traffic retail outlets throughout Malaysia and Hong Kong.

EIG also owns and operates 70 corporate outlets comprising 52 AsterSpring skin care salons and 18 retail kiosks in Malaysia, Singapore, Hong Kong and Thailand. Today, AsterSpring is one of the leaders in professional skin care salons in Asia with millions of faces treated over 30 years.