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A leading automotive company in Penang is seeking a Senior Key Account Executive to manage and support dealer and stockist accounts. The role involves driving spare parts sales performance, conducting dealer visits, and resolving inquiries. Candidates should have a Bachelor's degree and a minimum of 5 years of experience in sales or dealer management. Strong communication, analytical, and leadership skills are essential, along with proficiency in Microsoft Office. Willingness to travel across Malaysia is required.
Manage and support Dealer and Stockist accounts to ensure effective spare parts business performance.
Conduct regular dealer visits to review performance, identify opportunities, and drive spare parts sales achievement against targets.
Handle dealer inquiries related to spare parts pricing, product availability, order processing, and issue resolution.
Guide and support Executives/Junior Executives in resolving operational, sales, and customer-related matters.
Analyse market trends and competitor activities to propose strategic sales campaigns or improvement actions.
Coordinate closely with Planning, Purchasing, Logistics, and Technical teams to address operational issues and ensure smooth spare parts supply.
Assist in sales forecasting, reporting, and parts planning activities to support business growth and stock optimization.
Requirements:
Bachelor’s degree in Business Administration, Marketing, Supply Chain Management, Commerce, or related discipline.
Min 5 years of experience in sales administration, spare parts planning, or dealer management.
Prior exposure to automotive or industrial parts business is an added advantage.
Experience in sales forecasting, reporting, and campaign planning.
Analytical ability to interpret market trends, competitor activities, and sales performance.
Strong communication and interpersonal skills for dealer relationship management and cross-functional coordination.
Problem-solving and leadership skills to guide junior executives and resolve operational issues.
Technical proficiency in Microsoft Office.
Willingness to travel to dealers throughout Malaysia