Senior Facility Expert

TDCX Malaysia; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global BPO company in Kuala Lumpur seeks a Facilities Specialist. The role involves resolving operational issues, managing procurements, and ensuring safety in the workplace. Candidates should have a Diploma or higher in Electrical or a related field, with at least 4 years of relevant experience. Strong troubleshooting and communication skills in English are essential. Attractive remuneration and various perks offered including medical and allowances.

Benefits

Medical

Miscellaneous allowance

Dental

Vision

Incentive, Bonus and Commission Plan

Life-long Leave

Qualifications

• At least 4 years of working experience in a related field is required.
• Good exposure in Procurement, Purchase Order & Administrative fields.
• Knowledge of troubleshooting techniques for problem resolution.

Responsibilities

• Resolve reactionary activities and report maintenance needs to a supervisor.
• Ensure proper use of tools and equipment in the office.
• Conduct evaluations of facilities and equipment to ensure they function properly.
• Support the procurement process by sourcing vendors and tracking budgets.
• Execute building access processes for existing and new employees.

Skills

Procurement

Purchase Order management

Technical skills in electricity, carpentry, and plumbing

Troubleshooting techniques

Communication skills

Verbal and written English

Education

Diploma or higher in Electrical or equivalent

Job description

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Overview

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks
• Comprehensive medical, insurance, and social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy-to-access location with direct public transport links
• Flexible working arrangements
• Coaching and mentoring from experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

Perform all duties that are necessary in resolving reactionary activities, and report the need for further maintenance and safety to supervisor.

Ensure the proper use of all tools and equipment in the office.

Perform detailed evaluation of facilities and equipment to ensure that they are in good condition for proper functioning.

Ensure general safety in and around office to ensure overall optimum operations and to highlight if there is need for repairs.

Supporting on the Procurement process like sourcing the vendors, track the budgets and handling the Purchase Order (PO) as well.

Executing and support for the building access process for existing & new employees.

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master’s Degree in Electrical or equivalent

Preferable with 4 years of working experience in the related field is required for this position.

Have good exposure in Procurement, Purchase Order & Administrative fields.

Have good knowledge of electricity, carpentry and plumbing among other technical skills.

Have good knowledge of troubleshooting techniques to determine exact problems and tackle them accordingly.

Excellent ability to communicate system problems to both co-workers and management for proper understanding.

Excellent verbal and written communication skills in English and the language of supporting market

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.

Perks and benefits

• Medical
• Miscellaneous allowance
• Dental
• Vision
• Incentive, Bonus and Commission Plan
• Life-long Leave

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Note: This description consolidates the essential responsibilities and qualifications for the Facilities Specialist role and removes unrelated boilerplate where applicable.