Senior / Junior Account Manager (Sales)

Raddish Technology Sdn Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A next generation ICT solution provider in Kuala Lumpur is looking for a dedicated Account Manager to maintain and grow client relationships. The successful candidate will develop sales strategies, lead a team, and ensure client satisfaction. A Bachelor's degree and a minimum of 2 years of relevant experience are required. This role offers a competitive negotiable salary along with various benefits, including health insurance and performance bonuses.

Benefits

Social security

Health insurance

Dental insurance

Maternity leave

Professional development

Incentives

Bonuses

Qualifications

• Minimum 2 years of experience in account management, preferably in Cybersecurity or Cloud Solutions.
• Proven track record of meeting sales targets.
• Excellent communication, negotiation, and interpersonal skills.

Responsibilities

• Develop and implement effective sales strategies.
• Lead and mentor the sales team.
• Build and maintain strong client relationships.
• Identify opportunities for account growth.
• Serve as the main point of contact for client inquiries.
• Conduct regular performance evaluations for the team.

Skills

Communication Skills

Sales Skills

Industry Knowledge

Business Operations

Education

Bachelor's degree in Business, Sales, or related field

Job description

We are looking for a dedicated and results-oriented Account Manager to join our team. The Account Manager will be responsible for maintaining and expanding relationships with our key clients. The ideal candidate should have a strong understanding of our product/services and be able to identify opportunities for growth within the client accounts.

Key Responsibilities

• Sales Strategy Development: develop and implement effective sales strategies to drive revenue growth and achieve company goals.
• Team Leadership: Lead, mentor, and motivate the sales team to meet and exceed sales targets. Provide coaching and guidance to team members to improve their performance.
• Client Relationship Management: Build and maintain strong, long-lasting client relationships. Understand client needs and objectives and ensure they are met.
• Account Growth: Identify opportunities for account growth and upselling. Develop account plans to maximize revenue.
• Product/Service Knowledge: Develop a deep understanding of our products/services to effectively communicate their value to clients.
• Client Support: Serve as main point of contact for client inquiries, issues, and escalations. Collaborate with internal teams to ensure prompt resolution.
• Account Planning: Develop account plans and strategies to achieve client satisfaction and business objectives.
• Sales Forecasting: Work closely with the sales team to forecast client needs and revenue projections accurately.
• Reporting: Prepare and present regular account status and performance reports to management.
• Performance Evaluation: Conduct regular performance evaluations and provide feedback to team members. Implement performance improvement plans when necessary.

Experience Requirements

• Education: Bachelor's degree in Business, Sales, or a related field.
• Preferrable to have minimum 2 years of experience in account management, knowledge with Cybersecurity, Infra Network, Cloud Solution, Data Server Solution will have added advantages.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Strong problem-solving abilities.

Skill & Related Requirement

• Communication Skills – Strong written and verbal communications skills and use of professional business language.
• Sales Skills – Consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps.
• Industry Knowledge – Basic understanding target industry, able to deliver provided messaging on client solutions.
• Business Operations – Able to accurately document call outcomes/notes, and record qualification criteria.

Compensation & Benefits

• Office Hours: Monday - Friday, 9am - 6pm.
• Salary is negotiable based on experience.
• Benefits include social security, health insurance, dental insurance, maternity leave, professional development, incentives, and bonuses.
• Job Types: Full-time, Permanent.
• Schedule: Fixed shift, Monday to Friday.
• Supplemental Pay: Commission pay, performance bonus, allowances, Travel Incentives.
• Basic + Commission + Accelerator.

For more information, please visit our website: https://www.raddishtechnology.com.

Company Overview

Raddish Technology Sdn Bhd, incorporated since 2014, is a Malaysian-based next generation ICT solution provider. We create value‑added services for a wide range of clients with a highly qualified team that has more than 10 years of experience and high skill level, capable of serving every vertical market.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as an Inside Sales Representative?
• How many years of inside sales experience do you have?
• Do you have lead generation experience?
• Do you have customer service experience?
• How many years' experience do you have with forecasting for businesses?
• Do you have experience in a cold calls sales environment?