Senior IT Manager

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD.; Petaling Jaya; On-site; MYR 160,000 - 200,000; Full time

Job summary

A leading imaging services company in Malaysia is seeking a Technology Leader to drive digital transformation. You will oversee technology projects, mentor a team, and ensure alignment with business KPIs. The ideal candidate has over 8 years of experience, strong stakeholder management skills, and a background in cloud platforms. This role comes with a competitive salary and opportunities for innovation at a dynamic company.

Qualifications

• 8+ years of experience in technology leadership roles.
• Proven track record in managing large-scale digital transformation projects.
• Strong understanding of enterprise security frameworks.

Responsibilities

• Oversee end-to-end delivery of technology projects.
• Maintain project budget variance within ±5%.
• Ensure 99.9%+ uptime across critical systems.

Skills

Technology leadership

Microservices architecture

API design

Stakeholder management

Data engineering

Cybersecurity

Education

Bachelor or Master’s degree in computer science, IT or related field

Tools

AWS

Azure

GCP

Job description

Responsibilities

• Oversee end-to-end delivery of technology projects using a process-based framework.
• Achieve 95% on-time delivery rate for all major initiatives.
• Maintain project budget variance within ±5%.

Asset Lifecycle Management

• % of assets tracked from acquisition to retirement
• Reduction in new asset purchases
• % of assets disposed of in compliance with policy

IT Cost Optimization

• % variance between actual and budgeted IT spend
• Cost savings from license rationalization
• % cost reduction through renegotiated contracts
• Number of manual processes automated
• Encourage innovation within the IT team, fostering a culture of continuous improvement and creativity.
• Pilot at least 2 emerging technologies annually.
• Launch 1+ innovation-driven product or feature per year.

System Reliability & Security

• Ensure 99.9%+ uptime across critical systems.
• Reduction in support tickets or incidents
• Lead quarterly security audits and close 100% of high-risk findings within 30 days.
• Reduce incident response time by 20% YoY.
• Deliver quarterly updates on roadmap progress to executive leadership.
• Ensure 90%+ alignment of tech initiatives with business KPIs.
• Lead and mentor a team of 10 engineers.
• Implement Individual Development Plans (IDPs) for 100% of direct reports.
• Foster a positive culture and Improve team engagement.

Stakeholder Management

• Act as the primary technology liaison for business units and external partners.
• Maintain stakeholder satisfaction score of 8+/10.
• Conduct monthly steering committee meetings with key stakeholders.

Qualification

• Bachelor or Master’s degree in computer science, Information Technology, or a related field.

Preferred Skills

• Strong understanding of microservices architecture, API design, and system integration
• Familiarity with data engineering, data lakes, and real-time analytics platforms.
• Knowledge of enterprise security frameworks (e.g., NIST, ISO 27001).
• Experience working in product-centric organizations with OKR-driven delivery.
• Familiarity with data privacy regulations (GDPR).
• Proven ability to lead cross-functional teams across geographies.
• Strong stakeholder management and executive communication skills.

Experience

• 8+ years of experience in technology leadership roles.
• Proven track record in managing large-scale digital transformation projects (preferably in the imaging services).
• Strong knowledge of cloud platforms (AWS, Azure, GCP), cybersecurity, and enterprise architecture.