Senior IT Engineer (REF: NC)

Agensi Pekerjaan Pasona Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Kuala Lumpur seeks an IT Support Specialist to manage IT infrastructure and provide technical support. The ideal candidate will have over 5 years of finance experience, strong skills in Active Directory, VBA programming, and RPA automation. Responsibilities include maintaining IT systems, liaising with vendors, and providing on-site support. This position requires the ability to work beyond regular hours for urgent issues. Competitive working hours are from 9 am to 6 pm, Monday to Friday.

Qualifications

• 5+ years of finance experience preferred.
• At least 3 years in a server/network environment.
• Willingness to support maintenance outside regular hours.

Responsibilities

• Provide IT-related analysis and management reporting.
• Maintain servers and office network.
• Liaise with vendors for hardware/software procurement.
• Design and implement automation for data/task automation.

Skills

IT support

Active Directory management

Microsoft Office 365

VBA programming

RPA Automation

Analytical skills

Communication skills

Multi-tasking

Education

Bachelor's Degree in Business Studies/Administration/Management

Diploma/Degree in Computing, Computer Science, Information Technology

Tools

Microsoft Excel

UiPath

Power Automate

Job description

The company specializes in the trading and distribution of essential industrial components and materials, positioning itself as a strategic one‑stop solution provider that dramatically simplifies procurement for the manufacturing and production sector. It offers a vast, reliable portfolio of both standardized and custom‑engineered parts critical for equipment manufacturing, maintenance, and systems integration.

Responsibilities

• Provide support in IT‑related analysis and management reporting as required
• Manage and maintain Active Directory account & Microsoft Office 365
• Maintain servers, office network, office telecommunication devices (including desk phones), photocopier, and overall IT infrastructure of the company
• Perform software and hardware installation and configuration, PC/Server maintenance
• Provide first‑hand technical support and troubleshooting to resolve IT issues encountered by users both locally and in overseas subsidiaries
• Liaise with vendors on all hardware & software procurement
• Maintain proper documentation and record of system, hardware & software
• Work closely with Japan Headquarters and AEC on issues with the in‑house system and IT projects
• Design and implement (RPA/Macro/Coding) for data/task automation
• Serve as an information security representative, such as dealing with information security accidents, handling of information devices, and technical control of confidential information
• Provide first‑hand IT technical support and on‑site assistance in the event of a power outage or electricity failure
• Business Continuity planning for IT infrastructure
• Liaise with local IT vendor, telecommunication operators such as TM and TIME
• Support on all IT‑related agreement/contract renewal/new proposal
• Assist in the annual BP costing and planning process

Qualifications

• Preferably a Bachelor’s Degree in Business Studies/Administration/Management or ACCA
• Diploma / Degree in Computing, Computer Science, Information Technology, or equivalent
• Over 5 years of finance experience
• Management experience
• At least 3 years in a server/network environment
• Excellent Access, Excel, and VBA programming skills are a must
• Experience in system implementation/migration will be an advantage
• Experience in RPA (UiPath)/Power Automate, Microsoft Excel (Macro functions), and Basic SharePoint exposure will be an advantage
• Strong analytical, communication, resourceful, and multi‑tasking skills
• Willingness to provide on‑site support for maintenance or issues outside of regular working hours
• RPA Automation (Project related 70%) – Power Automate/UiPath
• IT Infrastructure & Maintenance (Level 1 & 2 IT Support 30%)

Additional Information

• Industry: Trading and distribution of industrial components
• Working Hours: 9 am – 6 pm (Monday to Friday)