Senior IT Consultant

NSS IT Solution Sdn Bhd; Cyberjaya; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading IT solutions provider in Cyberjaya is seeking a Business Analyst to lead client requirements analysis and propose tailored system solutions. The ideal candidate will have a Bachelor's degree in Computer Science and 4-6 years of relevant experience. You will mentor junior consultants, manage change requests, and ensure quality in deliverables. This role offers an opportunity to significantly impact client satisfaction and project success.

Qualifications

• 4–6 years of experience in Business Analysis or System Design roles.
• Deep knowledge of system architecture and business processes.
• Ability to mentor and manage a team of consultants.

Responsibilities

• Lead the analysis of client requirements for tailored system solutions.
• Manage Change Requests and ensure timely updates.
• Facilitate knowledge transfer to QA teams.

Skills

Problem-solving

Client-facing communication

Critical thinking

Relationship management

Education

Bachelor’s degree in Computer Science or related fields

Tools

Microsoft Word

Microsoft Excel

Draw.io

Figma

Jira

Trello

Job description

Responsibilities

• Lead the analysis of client requirements and propose tailored system solutions.
• Collaborate closely with clients to understand business processes and ensure solutions meet their needs.
• Prepare, present, and refine User Requirement Specification (URS) documents and preliminary system designs (MS Word, Excel, Draw.io, Figma).
• Mentor and guide junior consultants, reviewing their work and ensuring quality deliverables.
• Provide expert support for system configuration, integration, and troubleshooting.
• Manage Change Requests, ensuring timely updates to documentation and system design.
• Facilitate knowledge transfer to QA teams and oversee testing readiness.
• Assist the execution of UAT, ensuring all business requirements are verified, clarifying issues, coordinating fixes, and achieving client acceptance for Go-Live.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or related fields.
• 4–6 years of experience in Business Analysis, Consulting, or System Design roles.
• Deep knowledge of system architecture, software applications, and business processes.
• Strong problem-solving, troubleshooting, and critical thinking abilities.
• Excellent client-facing communication and relationship management skills.
• Ability to mentor, guide, and manage a team of consultants.
• Proficiency with Microsoft Word, Excel, Draw.io, and Figma.
• Experience leading system integration projects and managing implementations.
• Familiarity with project management tools (e.g., Jira, Trello).
• Previous experience in a software development or QA environment.
• Technical knowledge of databases, APIs, and system architecture design.

Tools

• Microsoft Word and Excel (for documentation)
• Draw.io (for system flow diagrams)
• Figma (for UI/UX preliminary designs)
• Project tracking and collaboration platforms (e.g., Jira, Trello, or equivalent)

About the company

Go Hub Capital Bhd is a principal company overseeing a diverse portfolio of subsidiaries specializing in technology solutions.

Its subsidiaries include NSS IT Solution Sdn Bhd, a leader in innovative IT services; NSS IT Philippines Sdn Bhd, which extends NSS IT’s expertise to the Philippine market; and TCT Apps Solution Sdn Bhd, a developer of cutting-edge application solutions.

In 2024, Go Hub Capital Bhd proudly listed on Bursa Malaysia in the ACE Market, further solidifying its commitment to delivering exceptional solutions and services across Malaysia, driving growth, and fostering innovation in the digital landscape.