Senior Infrastructure Engineer

Larian Studios; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading gaming studio is looking for a Senior Infrastructure Engineer to ensure smooth operations of IT infrastructure and support users in Kuala Lumpur. You'll monitor server health, perform maintenance, and manage both Windows and Linux environments. This full-time, on-site role requires flexibility around infrastructure upgrades and migrations.

Qualifications

• Experience with ITSM, maintaining & improving systems & automation.
• Knowledge of Windows Systems (Client and Server).
• Experience managing a virtualised infrastructure.

Responsibilities

• Monitor server health and system performance.
• Perform routine server maintenance.
• Administer Windows server and Linux environments.

Skills

ITSM

Windows Systems

Troubleshooting

Virtualised Infrastructure

Networking Concepts

Tools

AWS

ServiceNow

Google Workplace

Job description

Overview

With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Senior Infrastructure Engineer to make sure our infrastructure runs smoothly and support users in Kuala Lumpur office.

Responsibilities

• Monitor server health and system performance to ensure uptime and reliability for critical building systems
• Perform routine server maintenance, including patching, updates and backups, with a focus on minimizing disruptions to critical operations
• Administer Windows server and Linux environments and related server applications
• Perform general technical troubleshooting and give consultation to development teams. Ability to support incident discussion and resolution
• Maintain detailed and accurate documentation on configurations, changes and standard operating procedures.
• Coordinate with vendors and service providers for software and hardware support
• Participate in incident response and emergency procedures related to studio building management systems.
• Participate in capacity planning in regard to user hardware and software
• Coordinate and maintain local studio IT infrastructure and communications, collaborating with global IT and studio management on server room upkeep and building modifications.
• Mentor junior IT sysadmin engineers
• Collaborate with international IT team in system development, testing and release
• Support network, security, and Linux teams in their operations.
• Onboarding and offboarding process for users
• Provide support for users in all studio locations
• Inventory and asset management
• Manage backup and storage infrastructure

Requirements

• Experience with ITSM, maintaining & improving systems & automation (FreshService/ServiceNow/ManageEngine)
• Knowledge of Windows Systems (Client and Server)
• Server: Microsoft Server 2019/2022, Active Directory, DFS, Terminal Server
• Client: Windows 10/11
• Experienced in Cloud infrastructure AWS/AZURE
• Troubleshooting skills
• Experience managing a virtualised infrastructure
• Experience with Google Workplace, Office365, Atlassian Suite
• Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
• Working hours flexibility around infrastructure upgrades and migrations
• This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity.

Nice to have

• Linux experience
• Storage and backup concepts
• Scripting languages (PHP, Javascript, SQL, Python, PowerShell, Bash)
• Background in large-scale migration projects and operating system upgrades
• Experience with Intune