Senior Hyperautomation Analyst

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading financial institution in Malaysia is seeking an experienced automation specialist to lead intelligent automation initiatives. The role involves identifying and implementing solutions using RPA, AI, and machine learning to optimize business processes. Candidates should possess a degree in Computer Science and have a minimum of 5 years experience in RPA development along with strong project management skills. This position provides an opportunity to mentor junior developers and improve customer experiences across the bank.

Qualifications

• Minimum 5 years of experience in RPA development and hyperautomation.
• Deep expertise in leading RPA platforms and integrating AI capabilities.
• Strong understanding of AI/ML concepts.

Responsibilities

• Lead identification of business processes for hyperautomation.
• Architect end-to-end hyperautomation solutions.
• Oversee development, testing, and deployment of automation solutions.

Skills

RPA development

AI integration

Project management

Scripting languages (Python, VB.NET)

Analytical skills

Interpersonal skills

Education

Bachelor's or Master's in Computer Science or related field

Tools

UiPath

Blue Prism

Automation Anywhere

SQL

Job description

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This role will be responsible for identifying, analyzing, designing, and implementing intelligent automation solutions that go beyond traditional RPA, incorporating AI, machine learning, and other advanced technologies to optimize end-to-end business processes. This role will lead automation initiatives, mentor junior team members, and collaborate closely with business stakeholders and IT teams to deliver significant efficiency gains and enhance customer experience across the bank.

Responsibilities

Functional

• Lead identification and assessment of complex business processes for hyperautomation opportunities, evaluating feasibility, benefits, and strategic alignment with organizational goals.
• Architect end-to-end hyperautomation solutions using RPA, AI (NLP, OCR, Computer Vision), machine learning, and intelligent automation tools, developing comprehensive technical design documents and solution blueprints.
• Oversee development, testing, and deployment of robust, scalable automation solutions while managing project pipelines to ensure timely, high-quality delivery and adherence to governance standards.
• Collaborate with business stakeholders, process owners, IT teams, and vendors to define project scope, gather requirements, and manage expectations throughout the automation lifecycle.
• Provide technical leadership and mentorship to junior developers and analysts while establishing automation standards, guidelines, and best practices across the organization.
• Monitor performance of deployed solutions, identify optimization opportunities, and drive continuous improvement by exploring emerging hyperautomation technologies through POCs and pilots.
• Ensure proper documentation of automation solutions and processes, contribute to the bank's automation strategy and roadmap, and present proposals and progress updates to stakeholders and management.

Organizational

• Contribute to the overall success of the Hyperautomation CoE by supporting the implementation of the bank's hyperautomation strategy.
• Participate in knowledge sharing and training initiatives to promote RPA adoption across the organization.

Skills & Experience We Are Looking For

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field with minimum 5 years of RPA development and hyperautomation experience.
• Deep expertise in leading RPA platforms (UiPath, Blue Prism, or Automation Anywhere) with demonstrable experience integrating AI/ML capabilities into automation solutions.
• Proven track record of successfully leading and delivering complex automation projects with significant business impact and measurable outcomes.
• Strong understanding of AI/ML concepts and practical experience applying them to automation use cases such as intelligent document processing and predictive analytics.
• Proficiency in scripting languages (Python, VB.NET), databases (SQL), APIs, cloud platforms, and various integration technologies for building robust automation solutions.
• Excellent analytical, problem-solving, and critical-thinking skills with ability to understand complex business processes and identify strategic automation opportunities.
• Strong project management and organizational skills to manage multiple projects and deadlines while maintaining quality standards and stakeholder alignment.
• Exceptional communication, presentation, and interpersonal skills with proven ability to provide technical leadership, mentor junior team members, and influence stakeholders at all levels. Professional RPA certifications (e.g., UiPath Certified Professional) are advantageous.

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/.

We appreciate your application and will be in touch with shortlisted candidates regarding next steps.

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Banking & Financial Services More than 10,000 employees

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life‑long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

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