Industrial Relations Responsibilities
- Administer and monitor compliance with labour laws, company policies, and collective agreements.
- Manage disciplinary, grievance, and domestic inquiry processes in a fair and timely manner.
- Prepare documentation and represent the company in discussions or hearings with external authorities (e.g., IR Department, Labour Department, Trade Union).
- Support management in handling union matters, including negotiations, consultations, and communication with employee representatives.
Employee Relations Responsibilities
- Promote positive employee relations through effective communication, counselling, and engagement initiatives.
- Conduct regular spot checks, employee feedback sessions, and workplace audits to identify and resolve issues early.
- Assist in planning and implementing employee engagement programmes to enhance morale and productivity.
- Advise supervisors and managers on proper handling of employee issues in line with company policies.
Documentation & Reporting
- Maintain accurate records of disciplinary actions, grievances, and other IR/ER cases.
- Prepare periodic reports and analysis on IR/ER trends and recommend preventive measures.
Advisory & Compliance
- Provide guidance to management on IR/ER best practices and policy interpretation.
- Keep abreast of changes in employment laws and update management accordingly.
General
- Contribute to team effort by accomplishing related results as needed.
- Carry out any additional jobs as assigned by the Management of the Company from time to time.
- Responsible for Food Safety issues – report any non-conformance and food safety problems to the Food Safety Team Leader.
Qualifications
- Bachelor’s degree in HR management or related discipline required.
- At least five (05) years of experience in the HR & Safety field at an executive level.
- Good knowledge of Malaysian Labour Laws and industrial relations procedures.
- Understanding of disciplinary and grievance handling processes.
- Familiar with union matters, collective bargaining, and domestic inquiry.
- Knowledge of HR policies, documentation, and reporting practices.
- Awareness of current IR/ER trends and best practices.
We are an established dairy product manufacturer located at Telok Panglima Garang, Kuala Langat, Selangor. Founded in 1991 as a packaging agent for foodstuff, F&B Nutrition Sdn. Bhd., we fully transformed in 2004 and are now one of the largest OEM manufacturers of sweetened creamer and evaporated creamer in Malaysia. We have seen tremendous growth in the demand for vegetable oil-based creamers, both locally and in overseas markets. In view of this, we are currently expanding our factory by adding additional production lines capable of manufacturing all four can sizes – 170g, 390g, 505g, and 1kg – simultaneously. Our expansion has also introduced our newly launched Evaporated Creamer line, which is already operating at full capacity.