Senior HR Manager

Shellys Marketing Sdn Bhd; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A retail management company based in Selangor seeks an experienced HR Manager to oversee HR operations, manage recruitment processes, conduct training programs, and ensure adherence to office standards. The ideal candidate has a minimum of 5 years in HR or administrative roles and possesses strong interpersonal and organizational skills. This position offers a range of perks including medical allowances and engagement activities.

Benefits

Medical allowance

Miscellaneous allowance

Staff birthday celebration

Monthly staff engagement

Qualifications

• Minimum 5 years of experience in HR, training, or administrative roles.
• Proactive, reliable, and able to handle sensitive matters confidentially.
• Ability to motivate and communicate effectively.

Responsibilities

• Oversee entire HR operations and office staffing.
• Manage full-cycle recruitment for HQ positions.
• Plan and execute training programs.
• Conduct counselling sessions and manage employee relations.
• Ensure office cleanliness and adherence to SOPs.

Skills

Proficient in Microsoft Office

Strong interpersonal skills

Detail-oriented

Ability to multitask

Familiarity with HR best practices

Job description

Job Overview

To oversee entire HR operations of managing office staffing and the issues regarding KPIs, building good office staff rapport amongst all departments, recruitment, training, counselling, JD & SOP implementation and adherence, motivating all levels of staffs. Supports leadership in building a compliant, efficient, and positive work environment.

Job Scope & Responsibilities

Human Resources Management

• Manage full‑cycle recruitment for HQ positions, KPIs, including promotions, confirmations, transfers, and resignations.
• Draft and issue official HR documents (e.g., offer letters, warnings, transfer letters, memos).
• Support outlet recruitment when requested
• Motivate all staffs in different levels.
• Host monthly HQ meetings (prepare presentation slides, organise and present monthly best attendance recognition, food arrangements, birthday celebrations, etc.).
• Coordinate annual performance appraisals and actions (for operations retail & group staff only).

Training & Development

• Plan, organise, and execute internal and external training programmes.
• Work with third‑party consultants for leadership, motivational, and team‑building training.
• Conduct in‑house training in Bahasa Malaysia, English, and Mandarin or dialects as needed.

Counselling & Employee Relations

• Conduct counselling sessions and manage disciplinary matters, including show‑cause, warning letters.
• Identify employee concerns and foster a positive working culture.

General Support & Communication

• Distribute HR announcements and memos via WeChat communication channels group.
• Prepare and submit required reports to management.
• Assist operations and other departments with administrative support when required.

Office Administration

• Ensure HQ office cleanliness, workplace discipline, and adherence to SOPs.
• Supervise front desk operations, parcel collection, and common area tidiness (inside and surrounding the HQ).
• Manage supplies and replenishment for stationery, pantry items, and sanitation for TikTok studio.
• Maintain meeting room cleanliness and equipment readiness.
• Track borrowing and return of tools and office equipment (e.g., toolboxes).
• Manage company hostel key distribution and duplication.
• Supervise cleaner performance and ensure replenishment of toiletries in common areas.

Ad‑Hoc Duties

Perform other tasks, assignments, duties as assigned by superior from time to time.

Skills Required

• Minimum 5 years of experience in HR, training or administrative roles.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).>
• Well‑organised, detail‑oriented, and able to multitask independently.
• Proactive, reliable, and able to handle sensitive matters confidentially.
• Familiarity with the Employment Act and HR best practices.
• Strong interpersonal, communication, and counselling skills with ability to motivate.

Perks and Benefits

Medical allowance, miscellaneous allowance, staff birthday celebration, monthly staff engagement.

Company Overview

Based in Shah Alam, XES – a brand under Shellys Marketing Sdn Bhd – specialises in retail chain store management and local and export OEM. Established in March 2002, the company has grown to 400 personnel and operates over 100 outlets across Malaysia, offering a diverse range of affordable footwear for families.

Application Questions

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a human resources manager?
• Which of the following Microsoft Office products are you experienced with?
• Which of the following languages are you fluent in?