Senior Global Logistics & Customer Service Lead

Hunters International Sdn Bhd; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Senior Logistics, Customer Service Operations Controller. You will coordinate day-to-day shipments, serve as a contact point for customers, and ensure efficient communication. The ideal candidate has over 5 years of logistics experience, a degree in Transport Logistics, and is proficient in English. This role offers competitive compensation ranging from RM6,000 to RM9,000.

Qualifications

• Minimum 5 years of professional experience in international transport logistics and freight forwarding.
• Proven track record of handling and organizing shipments in various transport modes.
• Effective written and oral communication skills in English; Mandarin is a plus.

Responsibilities

• Receive, book, track and manage shipments in various modes of transports.
• Serve as first point of contact for customers ensuring efficient communication.
• Support development of standard operating procedures (SOP) and assist in procurement.

Skills

International transport logistics

Freight forwarding

Customer communication

Problem-solving

IT-based operations

Education

Bachelor's degree in Transport Logistics or Business Administration

Tools

Microsoft Office

SAP

Job description

A leading logistics company in Malaysia is seeking a Senior Logistics, Customer Service Operations Controller. You will coordinate day-to-day shipments, serve as a contact point for customers, and ensure efficient communication. The ideal candidate has over 5 years of logistics experience, a degree in Transport Logistics, and is proficient in English. This role offers competitive compensation ranging from RM6,000 to RM9,000.