Senior Field Services Engineer (Malaysia)

Link Compliance Pte Ltd; Penang; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global leader in automated test solutions is seeking a Senior Field Service Engineer in Penang, Malaysia. The ideal candidate will be a local technical expert responsible for the installation, validation, and maintenance of automated production systems. The role demands over 5 years of relevant experience, proficiency in PLC development, and the ability to communicate effectively in English. This position offers a dynamic multinational environment with competitive salary and benefits, along with opportunities for continuous professional development.

Benefits

Competitive salary package with comprehensive benefits

Opportunities for professional development

Dynamic, multinational work environment

Qualifications

• 5+ years of hands-on experience in PLC development and automation systems.
• Strong understanding of PLC- and computer-controlled production equipment.
• Willingness to travel up to 80% domestically and internationally.

Responsibilities

• Perform equipment installation and system bring-up.
• Validate and qualify automated equipment.
• Provide maintenance and troubleshooting support.

Skills

PLC development

Automation systems

Machine vision systems

Motion systems

Strong problem-solving ability

Excellent communication skills

Education

Bachelor's degree in Electrical Engineering

Tools

LabVIEW

Beckhoff PLC

Job description

The company is a global leader in automated test solutions and engineering services, supporting communications and electronics manufacturers worldwide. Its mission is to help clients accelerate product development, improve quality, and drive innovation.

Headquartered in North America, the company operates in Europe, the United States, Mexico, and Asia, providing end‑to‑end support for global production sites. Its customers are leading international technology companies and OEMs, with whom it collaborates on the design, integration, and optimization of advanced test systems.

Position Summary

The Senior Field Service Engineer (FSE) will serve as a local technical expert supporting deployed projects and end users. The role involves both hardware and software system debugging for automated equipment, ensuring smooth installation, validation, maintenance, and optimization of production systems.

Key Responsibilities

• Perform equipment installation and system bring‑up
• Validate and qualify automated equipment
• Conduct end‑user training sessions
• Provide maintenance and troubleshooting support
• Perform root cause analysis and implement corrective actions
• Repair and upgrade equipment software and hardware as required
• Collaborate with design engineers for continuous improvement and optimization
• Prepare and maintain technical documentation and reports

Qualifications & Experience

• Bachelors degree or above in Electrical Engineering, Automation, Mechatronics, or related fields
• 5+ years of hands‑on experience in PLC development and non‑standard automation systems
• Strong understanding of PLC‑ and computer‑controlled production equipment with complex processes
• Advanced knowledge of:
  • Calibration procedures for precision assembly machines with vision‑guided motion
  • Machine vision systems (debugging, calibration, configuration)
  • Motion systems (motor tuning, repeatability, stability checks)
  • Six‑axis robot setup and configuration
• Experience using and configuring:
  • LabVIEW applications
  • Beckhoff PLC IO and Motion applications
• Fluent in English (both spoken and written)
• Prior experience working in a manufacturing or automation environment
• Willingness to travel up to 80% domestically and internationally

Core Competencies & Skills

• Logical thinker with strong problem‑solving ability
• Adaptable to a fast‑paced, project‑driven environment
• Excellent communication, negotiation, and relationship‑building skills
• High learning agility and passion for engineering innovation
• Strong presentation and conceptualization skills
• Active listening and team collaboration mindset

Behavioural Competencies

• Aligned with company values
• Proactive and challenge‑oriented
• Continuous learner with growth mindset
• Passionate about engineering excellence

Whats in It for You

• A dynamic, multinational high‑tech work environment
• Opportunities for professional development and technical training
• Competitive salary package with comprehensive benefits
• Inclusive, fair, and supportive company culture
• Team‑oriented environment with a passion for technology