Senior Facilities Coordinator

Jones Lang LaSalle Property Consultants Pte Ltd; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading facility management firm in Kuala Lumpur is seeking an experienced Facility Manager. The role involves overseeing daily operations, managing staff and vendor relationships, and ensuring compliance with health and safety regulations. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in facility management. Strong organizational and communication skills are essential, along with proficiency in Microsoft Office and relevant software. This position offers a dynamic work environment, focusing on operational efficiency and client satisfaction.

Qualifications

• Minimum 5 years' experience in facility management or a related role.
• Strong organizational and time-management skills.
• Knowledge of health and safety regulations and best practices.

Responsibilities

• Lead team to manage day-to-day workplace services activities.
• Serve as the on-site key point of contact for stakeholders and clients.
• Oversee daily facility operations, including maintenance and cleaning.

Skills

Organizational skills

Communication skills

Interpersonal abilities

Customer-service orientation

Problem-solving mindset

Education

Bachelor's degree in Facility Management, Business Administration, or a related field

Tools

Microsoft Office Suite

Facility management software

Job description

Responsibilities

• Lead team to manage day-to-day workplace services activities for the facility.
• Serve as the on-site key point of contact for key stakeholders and clients.
• Identify and propose changes to improve operational and experiential aspects.
• Oversee facility management & maintenance program.
• Conduct regular management and operations meetings with the client.
• Manage employee satisfaction, budget, and ad-hoc requests.
• Manage the Front Office operations Monday to Friday from 8:30 am to 6:00 pm.
• Maintain FOH and meeting rooms, ensuring they are tidy, neat and professional.
• Repair and maintain office equipment.
• Oversee daily operations and maintenance of the facility including kitchenware such as microwave and coffee machines.
• Maintain overall office infrastructure (carpets, flooring, plants, etc.).
• Maintain IT server and NOVAC system.
• Maintain MEP equipment.
• Liaise with building management and other relevant vendors/service providers.
• Maintain vendor records and handle contract renewals.
• Oversee emergency plans, fire drills, and safety audits.
• Track and monitor invoices.
• Prepare monthly expense reports.
• Check sound systems, TVs, and projectors.
• Check and refill printer paper and clean.
• Check stationery and refill stock as needed.
• Prepare stationery or other supplies for events/workshops.
• Oversee daily facility operations, including maintenance, cleaning, and security services.
• Coordinate workspace setups, relocations, and reconfigurations.
• Manage meeting room bookings and audio‑visual equipment.
• Ensure compliance with health and safety regulations.
• Coordinate office services (workspace setup, A/V, catering, reception).
• Coordinate with various service providers (cleaning, maintenance, catering).
• Monitor vendor performance and address issues.
• Assist in contract management and invoice processing.
• Serve as the primary point of contact for client employees regarding facility-related matters.
• Respond promptly to requests, complaints, and inquiries.
• Maintain positive relationships with client stakeholders.
• Track and manage office equipment, furniture, and supplies.
• Coordinate repairs and replacements as needed.
• Assist in inventory management and procurement processes.
• Maintain accurate records of facility-related activities and expenses.
• Prepare regular reports on facility operations and performance metrics.
• Assist in budget tracking and cost control measures.
• Participate in facility improvement projects and initiatives.
• Assist in implementing new workplace strategies and technologies.
• Support sustainability and energy efficiency efforts.
• Assist in developing and maintaining emergency response plans.
• Participate in safety drills and training sessions.

Qualifications

• Bachelor's degree in Facility Management, Business Administration, or a related field.
• Minimum 5 years' experience in facility management or a related role.
• Strong organizational and time‑management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and facility management software.
• Knowledge of health and safety regulations and best practices.
• Experience with vendor management and contract administration.
• Customer‑service oriented with a problem‑solving mindset.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and work demands.