Senior Facilitator (Trainer)

Resorts World Genting; Genting Highlands; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading leisure and hospitality company in Genting Highlands is seeking a Senior Facilitator to enhance training programs. The ideal candidate will have a Bachelor's degree, at least 3 years of experience in training and facilitation, and certifications in English Language teaching. This dynamic role involves designing and delivering training sessions for various staff levels and ensuring continuous improvement in training methodologies. Join us and shape the future of our expanding organization.

Qualifications

• 3 years of experience in training, facilitation, or teaching.
• Train-the-Trainer certification preferred.
• Experience in designing and evaluating training programmes.

Responsibilities

• Collaborate with departments to identify training needs.
• Design and deliver training programmes for staff.
• Analyze methodologies to address training needs.

Skills

Organizational training needs assessment

Training program design and delivery

Project management

Presentation and communication skills

Education

Bachelor’s degree in any discipline

Certificate in CELTA/TESOL/TEFL or other English Language certifications

Tools

Learning Management Systems (LMS)

Job description

Resorts World Genting – Genting Highlands, Pahang

GentingMalaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

The Senior Facilitator will responsible to:

• Collaborate with the operations and supporting departments to identify organizational training needs
• Design, manageand deliver in-house training programmes for staff and executive levels, including soft-skill, orientation and ad-hoc programmes upon requests
• Analyse, select and apply a variety of methodologies and technologies to address specific training/learning needs and assess training processes execution
• Implement and monitor the training assessments and evaluations to measure training effectiveness in meeting organizational needs
• Ensure training calendar, programmes, systems and policies are updated from time-to-time in line with continuous improvement endeavours
• Perform other duties as assigned

Job Requirements:

• Bachelor’s degree in any discipline
• Minimum 3 years of experience in training and facilitation OR teaching in a classroom environment
• Certificate in CELTA/TESOL/ TEFL or other English Language teaching certifications
• Train-the-Trainer (TTT) certification is preferred
• Experience in designing, managing, delivering and evaluating training programme is essential
• Knowledge of LMS (Learning Management Systems) and eLearning platforms is an added advantage
• Excellent verbal and written skills in English & Bahasa
• Self-motivated with excellent project management, time management and organization skills
• Strong presentation, communication and interpersonal skills

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Job Segment:Facilities, Project Manager, Operations, Technology

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