Senior Executive, Resource Management (After Sales)

Perusahaan Otomobil Nasional Sdn Bhd (PROTON); Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive company in Malaysia is seeking a Resource Management & Operational Support professional. This role involves planning manpower allocation, managing training programs, and ensuring ISO compliance. The ideal candidate will have a Bachelor’s degree in a related field and 2-4 years of relevant experience, with strong analytical and organizational skills. This position may require travel as needed.

Qualifications

• 2-4 years of experience in the automotive or business management industry.
• Proven experience in marketing and resource management.
• Familiarity with regulatory standards and technical specifications.

Responsibilities

• Maintain and update the After Sales organizational chart.
• Plan and optimize manpower allocation.
• Manage training programs and development initiatives.

Skills

Proficient in Microsoft Office (Word, Excel, PowerPoint)

Resource management

Interpersonal and communication skills

Analytical skills

Strategic thinking

Independent and self-motivated

Education

Bachelor's Degree in Marketing, Business Management, Business Administration or related field

Tools

Power BI

Job description

Resource Management & Operational Support

Responsibilities

• Maintain and update the After Sales organizational chart.
• Plan and optimize manpower allocation.
• Manage training programs and development initiatives.
• Drive performance and talent management processes.
• Oversee the Performance Management System (PMS): AMP Planning, Mid‑Year Review, Year‑End Review.
• Monitor and control OPEX and CAPEX related to resource planning.
• Ensure compliance with ISO 9001 (QMS), ISO 14001, and ISO 45001 (SHEMS).
• Support and monitor Safety, Health & Environment (SHE) initiatives.
• Participate in company‑wide projects such as Record Management and Profitability Improvement.
• Lead or support special projects as assigned by management.

Qualifications

• Bachelor’s Degree in Marketing, Business Management, Business Administration, or related field.
• 2–4 years of experience, preferably in the automotive or business management industry.
• Proven experience in marketing and resource management.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and data tools (Power BI).
• Strong interpersonal and communication skills across all levels.
• Independent, self‑motivated, and resilient in facing challenges.
• Excellent organizational and time management skills.
• Strategic thinker with a broad understanding of nationwide operational needs.
• Analytical skills to interpret complex data and prepare management‑level presentations.
• Familiarity with regulatory standards and technical specifications.
• Willing to travel as required.

Application Questions

• Have you worked in a role which requires a sound understanding of ISO 9001?
• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following Microsoft Office products are you experienced with?
• Are you willing to travel for this role when required?
• How much notice are you required to give your current employer?
• How many years’ experience do you have as a Business Administration Executive?