Senior Executive, Quality Resources (Healthcare)

Sunway Medical Centre Damansara; Petaling Jaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading healthcare institution in Malaysia is looking for a Senior Executive, Quality Resources to uphold patient safety and clinical excellence. The role involves managing accreditation programs, developing quality improvement initiatives, and conducting audits. Candidates must have a minimum of 5 years of experience in hospital quality management, with strong analytical and leadership skills. This position offers the opportunity to make significant contributions to healthcare quality and patient care standards.

Qualifications

• Minimum 5 years of experience in hospital quality management.
• Strong knowledge of MSQH standards and regulatory requirements is essential.
• Ability to manage multiple projects effectively.

Responsibilities

• Execute accreditation management across hospital activities.
• Develop quality improvement programs and performance indicators.
• Conduct audits and risk assessments for processes.

Skills

Analytical skills

Leadership skills

Communication skills

Project management

Education

Bachelor’s degree in Nursing, Healthcare Management, or related field

Master’s degree (preferred)

Job description

Senior Executive, Quality Resources (Healthcare)

We are seeking a Senior Quality Resources Executive to join our team and lead initiatives that uphold the highest standards of patient safety, clinical excellence, and regulatory compliance. This role is pivotal in driving hospital accreditation programs and ensuring continuous quality improvement across all departments.

Key Responsibilities

• Accreditation Management: Execute, coordinate, and monitor hospital-wide accreditation activities (e.g., JCI, MSQH, ISO).
• Quality Assurance: Develop and implement quality improvement programs and performance indicators.
• Conduct audits, risk assessments, and root cause analyses (RCA) for clinical and non-clinical processes.
• Risk Management: Identify, evaluate, and mitigate organizational risks to enhance patient safety.
• Maintain incident reporting systems and ensure timely corrective actions.
• Training & Engagement: Provide guidance and training to staff on accreditation standards and quality protocols.
• Foster a culture of continuous improvement and patient-centered care.

Requirements

• Bachelor’s degree in Nursing, Healthcare Management, or related field (Master’s preferred).
• Minimum 5 years of experience in hospital quality management and accreditation processes.
• Strong knowledge of MSQH standards and regulatory requirements.
• Excellent analytical, communication, and leadership skills.
• Ability to manage multiple projects and work collaboratively with multidisciplinary teams.

Company

Sunway Healthcare is part of the Sunway Group, one of Malaysia's largest conglomerates with core interests in property, construction, education, and healthcare. The group currently operates Sunway Medical Centre, one of the largest private tertiary hospitals in the region with 636 beds, accredited with the Australian Council on Healthcare Standards (ACHS). The group is also building five more hospitals in different cities in Malaysia, to be completed over the next four years.

Application Questions

• What is your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of experience do you have as a Quality Executive?
• Do you have management experience in the healthcare services industry?
• How much notice are you required to give your current employer?