Senior Executive - Personal Financial Services (Auto Loan Sales)

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia seeks a Senior Executive in Personal Financial Services. The role involves meeting sales targets, maintaining relationships with stakeholders, and ensuring compliance with loan application guidelines. Candidates should have strong communication skills and at least 1 year of experience in the banking or auto industry. Applicants must possess relevant qualifications and have their own transport.

Qualifications

• Candidates must have full working rights for Malaysia.
• Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry are encouraged to apply.
• Applicants must have own transport.

Responsibilities

• Meet sales targets by securing new quality loans.
• Maintain good business relationships with stakeholders.
• Ensure adherence to loan application guidelines.

Skills

Strong selling and negotiation skills

Good verbal and written communication skills in English and Bahasa Malaysia

Good communication and interpersonal skills

Adaptability and execution skills

Education

SPM/O Level or equivalent diploma

Job description

Senior Executive - Personal Financial Services (Auto Loan Sales)

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If you are looking to excel and make a difference, take a closer look at us…

We are currently looking for talents to:

Functional (job responsibilities)

• Meet sales target by securing new quality loans in line with Management decision on the portfolio mix of products and customers;
• Maintain good business relationship with internal and external stakeholders;
• Ensure documents for loan application received from dealer/customer are in accordance to guidelines requirement;
• Ensure authentication of identification, income and vehicle documents;
• Ensure consent is given by customer before proceeding further on the loan applications;
• Interview applicant and conduct thorough KYC;
• Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate;
• Perform credit recommendation or write up to the loan application;
• Constantly update dealers on the status of cases submitted on a daily basis;
• Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents;
• Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance;
• Investigate and follow up on cases that have been delayed for approval and disbursement;
• Prepare proposal for panel dealership and other facilities applied by panel dealers;
• Conduct site visits when required;
• Additional responsibility on ad hoc duties as assigned by Management at all times.

Managerial (team/group responsibilities)

• Act as a buddy to new joiners and assist / provide guidance as when needed.

Organizational (organizational responsibilities)

• Develop and manage the relationships with car dealers;
• Cross-sell efforts to provide referrals and leads for Hong Leong Group of companies;
• Adhere to department Standard Operating Procedures (SOP) in complying with audit, compliance and regulatory guidelines.

Do you have what it takes? We are currently looking for talents who have:

• Candidates have full working rights for Malaysia;
• Candidate must possess at least a SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Commerce, Marketing or equivalent;
• Good verbal and written communication skills in both English and Bahasa Malaysia;
• Good communication and interpersonal skills to build business relationships with customers and car dealers;
• Applicants must have own transport;
• Strong selling and negotiation skills;
• Excellent in adaptability & execution skills;
• Fresh graduates or with minimum 1 year of working experience in Banking or Auto industry.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Personal Financial Services Executive?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?
• Which of the following Microsoft Office products are you experienced with?