SENIOR EXECUTIVE, MARKETING

IJM Corporation Berhad; Kuantan; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading logistics and port management company in Kuantan is seeking an experienced marketing professional to lead customer relations and business development efforts. The ideal candidate will hold a Bachelor’s Degree and have a minimum of 5 years of relevant experience, with strong communication skills in English and Mandarin. Responsibilities include managing key client inquiries, building industry relationships, and organizing client visits. This role offers opportunities to enhance business visibility through various promotional initiatives.

Qualifications

• Minimum 5 years of experience in marketing, key account management, logistics, or related fields.
• Experience in port operations and logistics, with knowledge of dry bulk activities and supply chain dynamics.

Responsibilities

• Lead representative for key customers, addressing inquiries and ensuring high-quality service.
• Build and maintain relationships with stakeholders, shipping companies, and trade associations.
• Act as point of contact for new clients, managing inquiries and facilitating discussions.
• Assist in promotional initiatives to enhance visibility and attract new business.
• Organize port visits for clients, ensuring compliance with safety protocols.

Skills

Strong interpersonal and communication skills

Customer-oriented approach

Proactive and well-organized

Proficiency in English and Mandarin

Education

Bachelor’s Degree in Marketing or related field

Job description

Requirements

• Candidate must possess at least a Bachelor’s Degree in Marketing, Business Administration, Logistics, Mass Communication, or equivalent.
• Minimum 5 years of experience in marketing, key account management, logistics, or related fields, preferably within the port or shipping industry.
• Experience in port operations and logistics, complemented by strong knowledge of dry bulk activities, supply chain dynamics, port services and charges, and trade or shipping practices, will be an added advantage.
• Strong interpersonal and communication skills with the ability to build and maintain effective relationships with customers, and with internal and external stakeholders at multiple levels.
• Customer-oriented approach and commitment to delivering business value.
• Well-organized, proactive, and able to handle multiple client accounts simultaneously.
• Proficiency in both English and Mandarin (spoken and written) is required to support effective communication and collaboration with key stakeholders and business partners.

Key Responsibilities

1. Account Management & Customer Relations
   • Lead representative for key customers such as Alliance Steel and Eastern Steel acting as the primary point of contact, addressing inquiries, resolving issues, and ensuring high-quality service delivery.
   • Build and maintain strong relationships with industry stakeholders, shipping companies, and trade associations to enhance the port’s reputation and expand business opportunities.
2. Business Development & Stakeholder Engagement
   • Act as the primary point of contact for new potential clients for MCKIP1, MCKIP2, and MCKILP, managing inquiries, coordinating visits, and facilitating discussions to explore business opportunities.
   • Assist in promotional initiatives through exhibitions, conferences, advertising campaigns, and trade missions to enhance visibility and attract new business.
3. Operational & Support Functions
   • Organize and coordinate port visits for clients and stakeholders, ensuring compliance with all safety and security protocols.
   • Provide administrative and operational support for marketing activities and assist with other assignments as directed by the Head of Department or senior management.