Senior Executive/Manager, Relationship Management, Seberang Jaya

SME Bank; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent banking institution in Malaysia is seeking a Senior Executive/Manager for Relationship Management. The role involves performing credit evaluations, complying with regulatory standards, and managing customer relationships. The ideal candidate holds a Bachelor's degree and has a minimum of three years' experience in SME or Commercial banking. Strong interpersonal, negotiation, and analytical skills are essential for success in this position.

Qualifications

• Minimum of 3 years in SME or Commercial banking.
• Ability to structure financial solutions for SMEs.
• Up-to-date knowledge of Malaysian economy.

Responsibilities

• Perform marketing and credit evaluation.
• Comply with risk and compliance requirements.
• Provide end-to-end customer relationship management.

Skills

Interpersonal skills

Negotiation skills

Analytical skills

Education

Bachelor’s degree or equivalent

Job description

As a high-performance organisation, we offer our services through all our branches operating nationwide. Our key initiatives are driven by various action-plans to create a high level of engagement while nurturing the core values of S.M.I.L.E among the Talent Capital of the Bank.

Talent management and development are the cornerstone of our operations. We are continuously scouting for the right talents to fill up the roles as Senior Executive/Manager, Relationship Management, Seberang Jaya Enterprise Centre.

Responsibilities

• Perform marketing and credit evaluation for the network/business units.
• Recommend suitable Bank’s products that fit customers’ business needs.
• Comply with internal and external standards, risk and compliance requirements in all financing application activities.
• Provide end-to-end customer relationship management.
• Execute task in account management and coordinate specific interventions.
• Plan and execute collection and post disbursement activities.
• Prepare request for changes to terms at financing (pre and post disbursement).
• Implement and adherence to regulatory guidelines and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Requirements

• A minimum of a Bachelor’s degree or its equivalent in relevant fields.
• Minimum of 3 years working experience in SME or Commercial banking.
• Ability to structure financial solutions and packaging to SMEs.
• Good interpersonal, negotiations and analytical skills.
• Up-to-date knowledge of the business environment and Malaysian economy.
• Ability to analyze and understand financial statement and data.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Do you have experience working in a business banking environment?
• How many years' experience do you have as a Commercial Banking Relationship Manager?