Senior Executive, Learning & Development

Segi Fresh; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Petaling Jaya seeks a Learning and Development Instructional Designer to create engaging learning solutions. This role includes designing instructional materials, developing e-learning modules, and aligning content with business goals. Candidates should have 3-5 years of experience in instructional design and familiarity with e-learning tools. Excellent benefits included.

Benefits

Medical

Miscellaneous allowance

Dental

Cashless Outpatient, Inpatient Insurance

Travelling & Phone allowances (Managerial above)

Qualifications

• Minimum 3–5 years of experience in instructional design or corporate training.
• Proven experience in designing e-learning and blended training programs.
• Experience managing Learning Management Systems (LMS).

Responsibilities

• Design and develop engaging instructional materials.
• Ensure training content aligns with organizational goals.
• Measure training effectiveness using evaluation frameworks.

Skills

Instructional design

E-learning development

Adult learning principles

Collaboration with SMEs

Digital learning technologies

Education

Diploma in Instructional Design or related field

Professional certification in Instructional Design

Tools

Articulate Storyline

Adobe Captivate

Canva

Job description

Add expected salary to your profile for insights

The Learning and Development Instructional Designer is responsible for designing, developing, and implementing engaging and effective learning solutions that support organizational goals and employee performance. This role ensures that all training content—whether digital, classroom-based, or blended—is instructionally sound, learner-centered, and aligned with business objectives.

Key Responsibilities

• Design and develop engaging, learner-centered instructional materials for various delivery modes.
• Apply adult learning principles, instructional design models, and learning technologies to create effective learning experiences.
• Develop learning assets such as facilitator guides, learner workbooks, assessments, and multimedia content.
• Ensure all learning content aligns with organizational goals, branding, and quality standards.
• Review and update existing training materials to maintain relevance and accuracy.
• Conduct pilot tests and implement feedback for continuous improvement.
• Measure training effectiveness using evaluation frameworks.
• Analyze learner feedback and performance data to improve instructional design strategies.
• Provide regular progress and impact reports to stakeholders.
• Work closely with Training and departmental teams to align learning interventions with business strategy.
• Facilitate knowledge sharing and promote a culture of continuous learning.

Digital Learning Responsibilities

• Design, develop, and implement digital learning modules using e-learning authoring tools (e.g., Articulate 360, Adobe Captivate, or Canva).
• Convert classroom-based training content into engaging and interactive online learning experiences.
• Ensure digital modules are user-friendly, visually appealing, and aligned with adult learning principles.
• Manage and maintain learning content on the Learning Management System (LMS) or other digital learning platforms.
• Monitor learner progress and generate reports to measure training effectiveness and completion rates.
• Continuously update and improve modules based on feedback and emerging trends.
• Develop and implement learner engagement campaigns to promote participation in training programs.
• Create digital communication materials such as newsletters, teasers, infographics, and videos to sustain learning interest.
• Partner with subject matter experts (SMEs) to gather content and ensure accuracy and relevance.
• Collaborate with Retail HR, IT, and department heads to align learning initiatives with organizational goals.
• Provide guidance and support to trainers and facilitators on digital learning tools and engagement strategies.
• Assess training impact through data analysis, feedback, and post-training evaluations.
• Recommend improvements to content, delivery methods, and learner engagement approaches.
• Stay updated on digital learning technologies and trends to drive innovation in L&D practices.

Required Qualifications and Experience

• Minimum Diploma in Instructional Design, Education, Human Resources, Communication, Psychology, or a related field.
• Professional certification in Instructional Design, eLearning Development, or Training (e.g., ATD, CIPD, or equivalent) is an added advantage.
• Minimum 3–5 years of experience in instructional design, learning development, or corporate training.
• Proven experience designing and developing e-learning, blended, and instructor-led training programs.
• Experience collaborating with subject matter experts (SMEs) and cross-functional teams to deliver learning solutions aligned with business goals.
• Experience using e-learning authoring tools such as Articulate Storyline, Rise, Adobe Captivate, or other multimedia tools.
• Experience managing and administering Learning Management Systems (LMS).
• Demonstrated ability to create interactive, visually engaging, and learner-centered digital content.

Location

Currently office based Kelana Business Centre, Petaling Jaya (near to Glenmarie LRT station)

Moving to Wisma Segi office at Kampung Melayu Subang, Shah Alam Q3-Q4 2026.

Perks and Benefits

• Medical
• Miscellaneous allowance
• Dental
• Cashless Outpatient, Inpatient Insurance
• Travelling & Phone allowances (Managerial above)

Application Questions

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Learning and Development Executive?
• How much notice are you required to give your current employer?