Senior Executive, Insurance & Takaful Administration

Worldwide Holdings Berhad; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent insurance/takaful provider in Shah Alam is seeking a Senior Executive to manage and oversee the insurance/takaful program procurement, governance, and claims management. The ideal candidate must have a degree in Insurance or Business Administration, with 5 to 10 years of related industry experience. Strong expertise in General Insurance and an understanding of underwriting and risk assessment are essential. This position offers a competitive salary aligned with the corporate budget.

Qualifications

• 5 – 10 years in the insurance/takaful industry (broking or corporate agency).
• Strong expertise in various classes of General Insurance.
• Solid understanding of underwriting, risk assessment, and claims management.

Responsibilities

• Lead Group insurance/takaful program procurement and governance.
• Manage maintenance and delivery of insurance/takaful provision.
• Prepare and manage the insurance premium/contribution budget.

Skills

Independently work

Culturally adaptable team player

Expertise in General Insurance

Knowledge of underwriting principles

Risk assessment skills

Claims management experience

Familiarity with regulatory requirements

Education

Degree in Insurance or Business Administration

AMII/ACII or other relevant qualifications

Job description

Senior Executive, Insurance & Takaful Administration

Acts as the focal point on technical‑related matters involving Worldwide Holdings Berhad Group of Companies (“Group”) insurance/takaful program including but not limited to General, Liability, Employee Benefits, Large Specialized Risk and Construction Insurance.

Initiate and lead the procurement of the Group insurance/takaful program and to ensure such insurance takaful program achieves value for money without compromising the adequacy of insurance/takaful coverage.

Provide strategic recommendations to management on improvements to the insurance/takaful program.

Analyze premium trends and claim ratios to support accurate forecasting and premium/contribution negotiations.

Program Management & Governance

Manage the maintenance, development, performance, governance, administration and delivery of the insurance/takaful provision for the Group.

Develop, implement and update internal insurance guidelines, SOPs, and compliance to support good governance and risk control.

Claims Management & Stakeholder Engagement

Monitor insurance/takaful activities including claim administration, dealing with insurance/takaful operators, brokers/agents and adjusters.

Represent the Group in claims surveys, risk inspections, and related engagements, ensuring proper documentation and follow‑through.

Periodically report to the management on the performance of the insurance/takaful program including but not limited to insurance/takaful operator performance, premium rebate (if any) and/ or claim statistics.

Cost Planning

Prepare and manage the insurance premium/contribution budget for the Group, ensuring alignment with corporate financial plans.

Track actual costs against budget, perform variance analysis, and recommend cost optimization strategies.

Job Requirements

Degree in Insurance or Business Administration; Majoring in Insurance or Risk Management or AMII/ACII or other relevant qualifications with sufficient work experience in the insurance/takaful industry.

Able to work independently and culturally adaptable team player.

5 – 10 years in the insurance/takaful industry (insurance/takaful company; broking and/or corporate agency).

Strong expertise and knowledge across various classes of General Insurance, including Miscellaneous, Liability, Engineering, and Employee Benefits.

Solid understanding of underwriting principles, risk assessment, and claims management across multiple lines of insurance/takaful.

Good market knowledge and familiarity with current insurance/takaful products, trends, and regulatory requirements.

Application Information

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as an Insurance Executive?