Senior Executive – Insurance Broking (Johor Bahru)

Willis (Malaysia) Sdn Bhd; Johor Bahru; On-site; MYR 50,000 - 70,000; Full time

Job summary

A prominent insurance broking company in Johor Bahru is looking for a motivated Senior Executive to support their growing client portfolio. The role involves client servicing, policy administration, and business support functions, requiring excellent communication skills and a minimum of five years' experience in insurance. The ideal candidate will possess a diploma or degree in a relevant field and strong organizational abilities.

Qualifications

• Minimum 5 years of experience in insurance broking or general insurance.
• Good knowledge of general insurance products and regulatory environment.
• Team player with proactive problem-solving skills.

Responsibilities

• Handle corporate clients and network partners’ insurance portfolios.
• Process policy issuance, renewals and endorsements.
• Follow up on claims with insurers and ensure resolution.
• Prepare insurance quotations and proposals for clients.
• Ensure compliance with regulatory requirements.

Skills

Client servicing

Attention to detail

Communication skills

Organizational skills

Problem-solving skills

Education

Diploma or Degree in Insurance, Business or related field

Job description

Location: Johor Bahru, Malaysia

Employment Type: Full-time

Industry: Insurance Broking

Reports to: General Manager / Assistant Manager

About the Role

We are an established Insurance Broking Company seeking a motivated Senior Executive to join our Johor Bahru office and support our growing client portfolio.

The Senior Executive will assist in client servicing, policy administration and business support functions. The role requires attention to detail, knowledge of general insurance products and the ability to coordinate effectively between clients, insurers and internal teams.

Key Duties and Responsibilities

Include but not limited to :

Client Servicing

• Handle corporate clients and network partners’ insurance portfolios, ensuring high service standards.
• Process policy issuance, renewals and endorsements accurately and timely.
• Follow up on claims with insurers and ensure timely resolution.
• Maintain accurate client records and documentation.
• Ensure timely collection of premiums and monitor payment status.

Business Support

• Prepare insurance quotations, proposals and presentations for clients.
• Liaise with insurers and underwriters to obtain competitive terms and solutions.
• Support Management in market research and business development initiatives.

Administrative Duties

• Ensure compliance with regulatory requirements and accurate records.
• Maintain filing system and reporting as required by Management.
• Assist in organizing client meetings, events and internal briefings.

Requirements

• Diploma or Degree in Insurance, Business or related field.
• Minimum 5 years of experience in insurance broking or general insurance.
• Good knowledge of general insurance products and regulatory environment.
• Strong communication, interpersonal and organizational skills.
• Team player with proactive problem‑solving skills.
• ACII / AMII or equivalent insurance qualifications is an added advantage.