Senior Executive, HR Operations

Sephora Malaysia ( Beauty In Motion Sdn Bhd ); Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading beauty retailer in Kuala Lumpur seeks a Senior Executive for HR Shared Services, responsible for end-to-end HR operations and payroll management. This role demands strong attention to detail and compliance with local regulations while offering the chance to support other Southeast Asian markets. Candidates should hold a Bachelor's degree in HR or a related field, with 3-5 years of relevant experience and excellent communication skills.

Benefits

Training and development

Personalized career plans

Inclusive workplace culture

Qualifications

• 3-5 years of HR operations and payroll experience focusing on Malaysia.
• Knowledge of statutory payroll compliance and government reporting.
• Proficiency in additional Southeast Asian languages is a plus.

Responsibilities

• Administer employee lifecycle processes including onboarding, offboarding, and transfers.
• Manage the end-to-end payroll cycle for Malaysia.
• Generate regular payroll and HR operations reports for management.
• Identify opportunities to streamline payroll and HR processes.

Skills

Attention to detail

Organization

Problem-solving

Communication

Interpersonal skills

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS (SuccessFactors preferred)

Payroll systems

Job description

Overview

The Senior Executive, HR Shared Services is responsible for managing end-to-end HR operations, payroll, and benefits administration, with a core focus on Malaysia and the potential to support other Southeast Asia markets as needed. The role ensures accurate, timely, and compliant service delivery, while contributing to continuous improvement initiatives within the HR Shared Services function. This position requires strong attention to detail, solid payroll knowledge, and the ability to partner with Finance Shared Services, HRBPs, and Retail teams across the region.

Key Responsibilities

• HR Operations & Employee Lifecycle
  • Administer employee lifecycle processes including onboarding, offboarding, transfers, and contract management.
  • Maintain and update employee records in HRIS (SuccessFactors) and personnel files, ensuring compliance with statutory requirements.
  • Prepare employment-related letters and HR documentation.
  • Support government reporting requirements and claims submissions.
  • Act as the first point of contact for HR operations queries from employees and managers.
• Manage the end-to-end payroll cycle for Malaysia, ensuring accuracy and compliance with local statutory and tax regulations.
• Validate payroll inputs including allowances, overtime, and commissions.
• Liaise with payroll vendors and Finance Shared Services to ensure timely payroll delivery and correct allocation of costs.
• Administer employee benefits (medical, flex benefits, insurance) and ensure timely vendor payments.
• Support annual tax filings and payroll-related audits.
• Exposure to payroll operations in other Southeast Asia markets will be considered an advantage.
• Data Management & Compliance
  • Ensure accuracy and confidentiality of HR and payroll data across systems.
  • Maintain compliance with local employment laws and statutory reporting requirements.
  • Support internal and external audits with required payroll and HR documentation.
• Reporting & Process Improvement
  • Generate regular payroll and HR operations reports for management.
  • Identify opportunities to streamline payroll and HR processes to improve efficiency.
  • Support HR projects and regional initiatives as assigned.

Qualifications & Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3-5 years of HR operations and payroll experience, with a strong focus on Malaysia.
• Experience in payroll operations for other Southeast Asia markets is an advantage.
• Knowledge of statutory payroll compliance and government reporting.
• Hands-on experience with HRIS (SuccessFactors preferred) and payroll systems.
• Strong attention to detail, organizational, and problem-solving skills.
• Good communication and interpersonal skills with the ability to partner across teams.
• Proficiency in additional Southeast Asian languages is a plus.

Benefits & Culture

While at Sephora, you'll enjoy the people, the learning, and the culture. We invest in training and developing our teams, with personalized career plans. Sephora is an equal opportunity workplace and celebrates diversity, fostering an inclusive environment for all employees.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.