Senior Executive, Food Services (Sales - HoReCa/Bakery Channel)

DKSH Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading sales and marketing services provider in Malaysia is seeking a Senior Executive for Food Services. The ideal candidate will have 3-5 years of experience in the F&B sales industry, specifically with HORECA/Bakery exposure. Responsibilities include implementing sales plans and managing customer relationships. Strong communication and negotiation skills are required, along with proficiency in office productivity tools.

Qualifications

• 3-5 years experience in a similar role, preferably from F&B sales industry.
• Sales background dealing with HORECA/Bakery exposure/experience is highly desirable.
• Strong understanding of the industry, market & competitors.

Responsibilities

• Support superior in managing day-to-day operating expenditures.
• Implement action plans to achieve sales targets.
• Execute sales activities, including product portfolios and marketing plan introductions.

Skills

Communication skills

Negotiation skills

Sales skills

Analytical skills

Education

Diploma or Degree in Sales/Marketing

Tools

Excel

Word

PowerPoint

Job description

Senior Executive, Food Services (Sales - HoReCa/Bakery Channel)

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Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources

Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories

Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed

Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set‑ups and in‑store merchandising

Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies

Report on the activities and products of the competitors via inputs to the competition reports

Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases

Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers

Maintain a customer complaints/issues log and follow up on customer issues

Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products

Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job requirements

Diploma or Degree in Sales/Marketing, or any other related field.

3-5 years experience in a similar role, preferably from F&B sales industry

Sales background dealing with HORECA / Bakery exposure/experience is highly desirable

Sales of Bakery Ingredients is highly desired

Demonstrate basic knowledge and understanding of the industry, market & competitors

Demonstrate basic knowledge in assigned territories/products/services and strong selling skills

Demonstrate strong communication and negotiation skills

Demonstrate basic research and analytical skills

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Demonstrate fluency in local language and ideally in English, both written and spoken

Must be willing to travel