Senior Executive Field Sales (FMCG - Melaka)

DKSH Group; Malacca City; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading FMCG company in Malaysia is seeking a Senior Executive Field Sales to coordinate sales teams and achieve business objectives. The ideal candidate will supervise sales activities, prepare action plans, and maintain customer relationships. Required qualifications include a diploma in Business Studies, strong sales skills, and good communication abilities. This role offers an opportunity to excel in a dynamic sales environment.

Qualifications

• Good working knowledge of the industry, market, competitors, and customers.
• Strong selling skills in assigned territories/products/services.
• Demonstrate fluency in local language and ideally in English.

Responsibilities

• Supervise and coordinate sales teams to achieve targets.
• Prepare and implement sales action plans.
• Monitor competitors' activities and produce competition reports.
• Maintain relationships with customers and manage their requirements.

Skills

Sales skills

Communication skills

Negotiation skills

Analytical skills

Fluency in local language

Knowledge of market/products

Education

Diploma in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Title: Senior Executive Field Sales (FMCG - Melaka)

Location: Malacca, MY, MY

Global Business Unit: CG

Job Function: Sales

Requisition Number: 188936

Job Summary

Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives.

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas.
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising.
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements.
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition.
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand.
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers.
• Investigate, resolve and log customer issues and advise on follow‑up actions.
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders.
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers.

Functional Skills and Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers.
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills.
• Demonstrate strong communication and negotiation skills.
• Demonstrate basic research and analytical skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline.