About the Role
The Senior Executive plays a key role in overseeing day-to-day hostel operations, ensuring KRU’s foreign worker accommodation meets required facility, safety, and compliance standards. This is a comprehensive operational role covering inspections, vendor coordination, compliance support, reporting, and facility improvement initiatives.
You will work closely with the Assistant Manager/Manager and have the opportunity to grow into supervisory roles as the business expands.
Key Responsibilities
1. Facility & Property Operations
- Conduct full daily, weekly, and monthly inspections covering rooms, utilities, hygiene, safety, and building infrastructure.
- Identify defects, perform basic troubleshooting, and coordinate rectification with contractors.
- Ensure facilities are properly maintained (HVAC, electrical, plumbing, flooring, essential fittings).
- Track and maintain the asset register, tools, equipment, and consumables.
3. Hostel Operations & Tenant Coordination
- Support room allocation, move-in/move-out processes, and occupancy tracking.
- Attend to complaints, incidents, and feedback from residents professionally and promptly.
- Maintain proper documentation of tenant records, incidents, inspections, and daily reports.
3. Vendor, Contract & Budget Management
- Source, evaluate, and manage vendor performance (cleaning, security, maintenance, landscaping, pest control, etc.).
- Negotiate pricing and ensure competitive cost structures for repairs and projects.
- Monitor facility OPEX budget, quotations, invoices, and purchase requests.
- Prepare monthly facility management reports for management review.
4. Health, Safety & Compliance (Support)
- Assist with compliance against Act 446, JTK guidelines, BOMBA, OSHA, and internal facility SOPs.
- Ensure readiness for audits and external inspections.
- Conduct safety checks and ensure fire safety equipment is operational.
- Maintain documentation for emergency procedures, safety posters, and boarding-house rules.
5. Reporting, Documentation & Administrative Support
- Prepare operational reports (inspection summaries, maintenance logs, defect lists, occupancy updates).
- Update Google Sheets/Excel trackers for maintenance, assets, and compliance items.
- Assist the Manager in preparing monthly facility management reports for the management team.
6. Improvement Projects & Operational Efficiency
- Support small-scale facility upgrade works (tiling, repainting, refurbishments, partition works).
- Propose practical improvements to enhance cleanliness, safety, tenant experience, and cost efficiency.
- Assist with operational SOP implementation across the hostel.
Requirements
Education
- Diploma or Degree in Facility Management, Property Management, Engineering, or other related fields is preferred, but not mandatory.
- Candidates without formal qualifications are welcome, provided they have 3–5+ years of hands‑on experience in facility/property management, hostel or dormitory operations, building maintenance coordination, or similar operational roles.
- Strong practical understanding of maintenance workflows, contractor coordination, inspections, and on‑site operational issues is highly valued.
Experience & Skills
- Strong understanding of Act 446, BOMBA, OSHA, and local authority requirements.
- Proven ability to manage contractors, evaluate quotations, and oversee repair/maintenance works.
- Ability to conduct facility inspections and ensure compliance with hygiene, safety, and accommodation standards.
- Familiar with asset registers, work orders, and basic reporting using Excel/Google Sheets.
- Ability to work independently on‑site, handle emergencies, and respond to issues promptly.
- Added advantage: Experience in foreign‑worker dormitory operations, construction workforce accommodation, or facility upgrade projects.
What We Offer
- Competitive salary package
- Annual performance bonus.
- Professional development and on‑the‑job training.
- Opportunity to grow into Manager‑level roles as JB operations expand.