Senior Executive, Export

Private Advertiser; Shah Alam; On-site; MYR 200,000 - 250,000; Full time

Job summary

A confidential company in Shah Alam is seeking a driven Senior Executive, Export to manage customer relations and ensure efficient export processes. The ideal candidate has a Diploma in Business/Management and at least 3 years of experience. Responsibilities include preparing export documentation, addressing customer inquiries, and coordinating with internal departments for timely deliveries.

Qualifications

• Minimum 3 years of working experience in a related field.
• Strong interpersonal and communication skills are essential.
• Meticulous, organised, and able to work independently.

Responsibilities

• Visit, service, and maintain relationships with existing and potential customers.
• Follow up on new leads and referrals resulting from field activities.
• Prepare quotations, proposals, presentations, and export documentation.
• Handle customer enquiries and resolve issues promptly.
• Ensure outstanding orders are fulfilled within required timeframes.

Skills

Interpersonal skills

Communication skills

Organizational skills

Independence

Education

Diploma in Business/Management or equivalent

Job description

We’re looking for a driven and detail-oriented Senior Executive, Export to join our team in KL Branch. In this role, you’ll be the key link between our customers and internal operations — ensuring smooth export processes, timely shipments, and exceptional customer service. If you thrive in a fast-paced environment and enjoy building strong business relationships, this is the perfect opportunity for you.

Job Description:

1) Visit, service, and maintain strong relationships with existing and potential customers.

2) Follow up on new leads and referrals resulting from field activities.

3) Prepare quotations, proposals, presentations, Sales contracts, and export documentation (Performa Invoice/Export Notification).

4) Handle customer enquiries and resolve any issues promptly and professionally.

5) Ensure all outstanding orders are fulfilled within the required timeframe.

6) Coordinate with internal departments to ensure prompt and accurate delivery.

7) Monitor stock movement between warehouse, customers, and terminals.

8) Prepare and submit weekly sales and progress reports.

9) Perform any other tasks assigned by the Superior.

Requirements:

· Minimum Diploma in Business/ Management or equivalent

· Minimum 3 years of working experience

· Strong interpersonal and communication skills.

· Meticulous, organised, and able to work independently.

Your application will include the following questions:

• Do you have experience in a role which requires relationship management experience?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?
• Are you willing to travel for this role when required?