Senior Executive/Executive – Leasing Credit Control

GAMUDA BERHAD; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading construction and property development firm in Malaysia is seeking a skilled individual to monitor and improve billing processes, ensure compliance with internal controls, and deliver exceptional customer service. The ideal candidate will have a degree or diploma in Administration/Management and strong communication skills. This role is crucial for maintaining tenant relations and operational efficiency.

Qualifications

• Degree or Diploma in relevant field or minimum SPM.
• Strong communication and supervision skills.
• Good knowledge in Commercial Leasing.

Responsibilities

• Monitor and ensure prompt billings and collections.
• Identify and implement improvements to operation procedures.
• Maintain confidentiality of tenants’ and company’s information.

Skills

Communication skills (verbal and written)

Ability to learn

Self‑knowledge/Self‑development

Customer‑oriented

Education

Degree/Diploma in Administration/Management or minimum SPM

Tools

Tenancy’s computer system

Job description

Key Responsibilities

• Monitor and ensure prompt billings and collections
• Identify and recommend improvement plans to ensure prompt billings and collections
• Ensure the day-to-day operations processes are in compliance with the latest internal controls, policies and procedures and statutory requirements (if applicable)
• Ensure the timeliness of issuance reminders to tenants/retailers on overdue rental payment
• Highlight cases with overdue rental and provide recommendation (if any)
• Identify and implement improvements to smoothen the operation procedures
• Ensure management of records and files of all tenants, including the records in the tenancy system, is kept up to date and accurate
• Review and recommend improvements to the credit control system
• Monitor, review and analyze management reports and ensure reports are submitted accurately and timely
• Drive and motivate staff to understand the importance of delivering excellent and timely customer service
• Cultivate teamwork, provide training, coaching and support to the Credit Control staff (if any)
• Maintain company’s interest and image by providing excellent services to tenants, solicitors and other related parties
• Maintain the confidentiality of the tenants’ and company’s information
• Perform any other duties assigned from time to time by Management

Qualifications and Requirements

• Degree/Diploma in Administration/Management or minimum SPM

Desired Skills & Experience

• Communication skills (verbal and written)
• Ability to learn
• Self‑knowledge/Self‑development
• Customer‑oriented

Skills & Abilities

• Computer literate
• Good communication and supervision skill
• Good knowledge in Commercial Leasing and tenancy’s computer system
• Able to communicate with all levels, assertive and initiative

Backed by a creative and innovative workforce, Gamuda has grown since 1976 into Malaysia’s leading contractor and property developer. We deliver world‑class products and solutions that connect people and cities and create sustainable transformation for an enhanced quality of life. Our expertise in creating significant infrastructure and homes of the future have resulted in award‑winning projects and townships and elevated industry standard. With growing national and international market presence in Asia‑Pacific region namely Taiwan, Australia, Singapore and Vietnam, Gamuda is poised to become a global player as we shift our focus towards sustainable townships and smart cities, digitalised construction ecosystem and innovative building solutions in line with the rapid changes brought about by the Fourth Industrial Revolution. In addition to an inclusive and diverse workforce, we also invest in talent growth and continuous development to create an environment that nurtures an all‑rounded, competitive and self‑driven workforce.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?