Senior Executive / Assistant Manager - Commercial

EP Manufacturing Berhad; Tanjong Malim; On-site; MYR 60,000 - 80,000; Full time

Job summary

A manufacturing company in Tanjong Malim, Perak, is seeking a self-driven commercial professional to manage customer relationships and support plant operations. The role involves acting as the primary customer contact, managing project enquiries, and ensuring timely resolutions. Candidates should possess a Bachelor's degree, strong communication skills, and fluency in English, Bahasa Malaysia, and Chinese. A background in automotive or manufacturing would be advantageous. This is a high-visibility role where you will play a critical part in end-to-end commercial processes.

Qualifications

• Proven experience in customer service or commercial management.
• Automotive or manufacturing exposure is an advantage.
• Able to work independently and manage multiple priorities.

Responsibilities

• Act as the primary contact for customers and ensure timely responses.
• Build and maintain strong, long-term customer relationships.
• Manage new project enquiries and follow-ups independently.
• Coordinate with headquarters for quotations and proposals.
• Provide market and customer insights for decision-making.
• Support plant operations by ensuring smooth commercial processes.

Skills

Strong communication skills

Negotiation skills

Interpersonal skills

Presentation skills

Proficient in English

Proficient in Bahasa Malaysia

Proficient in Chinese

Education

Bachelor's Degree in Business, Marketing or related fields

Job description

We are seeking a self-driven and independent commercial professional to manage customer relationship and support plant operations. You will be the single point of contact for commercial matters, handling enquiries, quotations and projects from start to finish.

Key Responsibilities

• Act as the primary contact for customers, ensuring timely responses and issue resolution.
• Build and maintain strong, long-term, customer relationships.
• Manage new project enquiries and follow-ups independently.
• Coordinate with headquarters for quotations and proposals, ensuring alignment with corporate pricing and policies.
• Provide market and customer insights to support operational and commercial decision-making.
• Support plant operations by ensuring smooth commercial processes and project execution.

Requirements

Bachelor's Degree in Business, Marketing or related fields (automotive / manufacturing exposure is an advantage).

Proficient in English, Bahasa Malaysia and Chinese (reading, writing and speaking).

Strong communication, negotiation and interpersonal skills.

Proven experience in customer service, commercial management or business development (preferably in automotive / manufacturing).

Excellent presentation skills, with the ability to communicate ideas clearly and confidently.

Able to work independently and manage multiple priorities effectively.

Willing to work in Proton City, Tanjung Malim, Perak.

This is a high-visibility role where you will own end-to-end commercial processes and directly support plant operations.