Senior Engineer, Sales Support

Daikin Malaysia; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading HVAC solutions company in Malaysia is seeking a Senior Engineer for their Sales Support team. You will be responsible for assisting in tender quotations, providing technical support, and engaging with customers. The ideal candidate has a tertiary qualification in Mechanical Engineering, 3–5 years of HVAC experience, and strong English communication skills. Join a dynamic global team where you can make a difference in shaping major projects.

Qualifications

• 3–5 years of HVAC experience, especially with Chilled Water Systems.
• Ability to manage sensitive information with professionalism.
• Results-driven mindset with sharp attention to detail.

Responsibilities

• Assist in preparing tender quotations, including airside equipment selection.
• Support Account Managers to build a strong, high-quality pipeline.
• Communicate with Daikin Australia for pipeline conversion success.
• Provide support to consultants for customer satisfaction.
• Review tender documents for compliance and sales optimisation.
• Prepare compelling technical and commercial quotations.

Skills

HVAC experience

Strong English communication skills

Attention to detail

Professionalism

Education

Tertiary qualification in Mechanical Engineering

Job description

Senior Engineer, Sales Support – Join Us at the Coolest Place to Grow Your Career

If you’re passionate about engineering, love solving problems, and enjoy working closely with customers and global teams — we want you on our Sales Support team.

What You’ll Do

Customer Relations & Technical Support

• Assist Daikin Australia in preparing tender quotations, including airside equipment selection and cost estimation.
• Support Account Managers and Sales Managers to build a strong, high-quality pipeline with Daikin-specified products.
• Communicate clearly and collaboratively with Daikin Australia to boost pipeline conversion success.
• Provide fast, reliable support to consultants — ensuring every customer walks away satisfied.
• Work closely with our factory teams to select the best-fit products for each project.
• Handle technical and general inquiries (stock, pricing, documentation, etc.) with confidence and accuracy.
• Review tender documents, schematics, and schedules to ensure correct product selection, compliance, and sales optimisation.
• Offer support on high-priority projects and sales initiatives when needed — especially the exciting ones.

Product Promotion & Market Engagement

• Support the sales team in spotting new opportunities and delivering tailored AHU and FCU solutions.
• Prepare clear, compelling technical and commercial quotations that highlight value, benefits, and features.
• Keep up with industry trends and competitors to ensure clients get the smartest and most relevant solutions.

What You Bring

• Tertiary qualification in Mechanical Engineering
• 3–5 years of HVAC experience, especially with Chilled Water Systems
• Strong English communication skills (written & verbal)
• A results-driven mindset with sharp attention to detail
• Ability to manage sensitive information with professionalism

Why Join Us?

You’ll be part of a global brand, work with international teams, and play a key role in shaping solutions for major projects. If you enjoy connecting engineering with people — and working in a dynamic, supportive environment — this is where you belong.