Senior Engineer Information Technology - SAP Basis

Infineon Technologies; Malacca City; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global semiconductor solutions company is looking for an SAP System Administrator in Malacca. You'll provide advanced SAP Basis support, manage system health, and ensure high system availability. Ideal candidates have a Bachelor's in IT and at least 4 years in SAP administration, including hands-on experience with SAP S/4HANA and related environments. Join us to drive innovation in semiconductor solutions and contribute to efforts in decarbonization and digitalization.

Qualifications

• At least 4 years of professional experience in SAP system administration.
• Must have at least 2 go-live cycles in SAP ERP.
• Sound knowledge in operating systems and database technologies.

Responsibilities

• Provide 2nd and 3rd level SAP Basis support.
• Handle incident tickets and change requests.
• Conduct continuous system optimization and problem analysis.

Skills

SAP S/4HANA

ECC 6.0

SAP CRM

SAP PI

SAP BW

SAPPortal

SAP Solution Manager

ABAP

Analytical troubleshooting

Problem-solving

Database technologies

Linux

Oracle

Windows Server

Microsoft SQL Server

Education

Bachelor's degree in Information Technology or Computer Science

Job description

Your Role

Key responsibilities in your new role

• Provide 2nd and 3rd level SAP Basis support and perform system maintenance, including system health checks, daily monitoring of system performance & tuning, system installation, upgrades, patching, SAP Note check & implementation, client copies/system refreshes, transport management, and user administration
• Provide project support and coordinate for the SAP functional area
• Handle incident tickets and change requests, including handling security and authorization, job administration, connection issues, and troubleshooting functional topics
• Perform problem management, including root-cause analysis, reporting service-impacting issues to management, and actively participating in follow-up actions to restore services to normal operation.
• Ensuring high system availability and optimal performance
• Conduct continuous system optimization, monitoring, and problem analysis/resolution
• Provide guidance and mentoring to junior team members.
• Willing to work shift schedules and standby support during non-office hours, including weekends and public holidays, in accordance with company arrangements

Your Profile

Qualifications And Skills To Help You Succeed

• Bachelor's degree in Information Technology/Computer Science, or any equivalent course
• At least 4 years of professional experience in SAP system administration within the areas: SAP S/4HANA, ECC 6.0, SAP CRM, SAP PI, SAP BW, SAPPortal, SAP Solution Manager, and ABAP
• Must have at least 2 go-live cycles in SAP ERP (system migration, interface setup, system refresh)
• Sound knowledge in operating systems and database technologies (SUNSolaris, Linux, Red Hat, Oracle, Windows Server, and Microsoft SQL Server)
• Strong at analytical troubleshooting and problem-solving skills, with the ability to prioritize and handle multiple tasks
• Ability to handle multiple high-priority items simultaneously
• Good communication skills and a proactive team player
• Good interpersonal skills to work effectively with global teams
• Conduct knowledge transfer and awareness sessions to those in closely related areas, such as colleagues, clients/users
• Adhere to all policies and documented procedures when resolving issues, where possible, highlight improvements to the procedures
• Ability to create support documentation and written procedures for routine and non-routine tasks

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone.

This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.